Professional Services Manager
1 week ago
Bonus + Outstanding Benefits + Hybrid/Remote
Full time (Monday - Friday 08:45 to 17:00)
Join our Professional Services team implementing new client projects on time, on budget, and supporting seamless delivery of our software solutions.
This role would suit you if you're early in your career, or perhaps more experienced but now prefer a more supportive role.
Excellent attention to detail with a strong work ethic, if you're a self-motivated professional with a passion for helping clients achieve successful implementation, we would like you to join our team of high achievers.
Up to £4,000 annual performance bonus
Healthcare and dental scheme (after successful probation)
Pension scheme
An additional day’s holiday for your birthday and, after 2 years an additional 2 days’ holiday
Individual professional development budget
Free on-site parking
Working alongside our Senior Professional Services Manager, your responsibilities will include:
Contributing to the development and execution of client project plans, timelines and deliverables, supporting long-term client relationships
Participating in client meetings, workshops and training
Adhering to project deadlines and budgets, raising potential issues
Creating reports using PowerBI and Excel
Minimum 1 - 2 years' prior experience in a comparable role in Customer Success / Software Implementation / Professional Services / Solution Consulting
Basic understanding of project management principles
Able to create reports using PowerBI and Excel
Own a car with a clean and valid driving licence
Fluency in English is a must, whilst other languages are welcomed
We develop and sell innovative web applications to procurement professionals all over the world including those from Liverpool Football Club, PaddyPower, Fiat Chrysler, G4S and AkzoNobel.
Our success in taking procurement and finance to another level has led Market Dojo to be recently acquired by Esker, S.A., a recognised global leader in helping organisations eliminate manual processes with AI and Automation. This acquisition will give us a global footprint and additional investment to expand our offerings around the world.
Our products regularly help businesses save an average of 16% on their procurement activities within a matter of weeks, creating a brand and product that our clients love. Our four key ideologies: being collaborative, transparent, agile and having fun.
We are an equal opportunities employer that relies on diversity and equality to achieve our goals.
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