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Director, Customer Account Manager
4 months ago
Job Description
ACCOUNT DIRECTOR
45K to 60K BASIC PLUS BONUSES AND SUPERB BENEFITS
HYBRID WORKING – OFFICE IS LEEDS
Our client is large high profile Digital group, this particular brand within the Group are a very successful full service Digital Marketing Agency that have won a vast array of awards, they work with some really major blue chip brands on fantastic projects. With a great people focused culture, tons of benefits and superb opportunities to progress they are exceptional to work for. The Account Director will lead the account handling team, focused on delivering pro-active account management support to nominated clients as well as supporting the Client Services Director and Key Account Managers on larger agency clients
Benefits
Performance based bonus which is uncapped and exceptional
Hybrid working (a mix of office and home based) Leeds or Manchester
Fully expensed regular company social events and incentive days
Employee perks portal providing lots of good stuff
Company pension scheme & private health plan which even covers extras like physio
Extra annual leave purchase scheme in addition to a generous holiday allowance
Free fruit and refreshments plus monthly free sandwich Friday
Quarterly company awards, recognising your achievements
Plus many more
Main Responsibilities as Account Director
Building and maintaining positive relationships with clients as the Account Director and overseeing complex clients
Understand your clients’ business, markets and objectives
Guide your clients with the agency’s new innovative thinking
Deliver the best and most appropriate new media solutions
Produce monthly revenue & renewal forecasts and reports
Ensure that a central file is kept of essential client information
Monthly and quarterly client planning sessions and reviews with clients
Work to client profitability targets
What we'd like you to bring to the role:
Minimum three years experience in a Digital Agency, Marketing agency or similar environment
Consistent achievement of financial targets and ability to upsell to clients
Highly organised and able to manage documentation
High quality client service and rapport building skills
The ability to work in a fast paced, dynamic environment using high levels of initiative to deliver results
~“Serata Search are operating as an employment agency”
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