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**Director, Customer Account Manager**

2 months ago


Leeds, Leeds, United Kingdom The Talent Crowd Full time £48,000

We are seeking a highly capable and experienced **Client Services Director** to join our team at The Talent Crowd. As a key member of our team, you will be responsible for leading and managing clients across various sectors, both B2C and B2B.

**Key Responsibilities:**

  • Lead and manage clients across multiple sectors, developing and maintaining strong relationships with key decision-makers.
  • Work closely with the Client Services Director to ensure seamless delivery of client projects, on time, within scope, and budget.
  • Manage and mentor a small team of Account Managers/Execs, providing guidance and support to ensure their success.
  • Develop and implement strategies to grow client accounts, increasing revenue and profitability.
  • Collaborate with cross-functional teams to ensure operational excellence and exceptional client service.

**Requirements:**

  • Proven experience in client services, with a strong track record of managing client relationships and growing accounts.
  • Excellent leadership and team management skills, with the ability to motivate and develop a team of Account Managers/Execs.
  • Strong operational excellence skills, with the ability to ensure seamless delivery of client projects.
  • Passion for delivering exceptional client service and building strong relationships with clients.

**What We Offer:**

  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a talented team of professionals, passionate about delivering exceptional client service.