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**Director, Customer Account Manager**
2 months ago
We are seeking a highly capable and experienced **Client Services Director** to join our team at The Talent Crowd. As a key member of our team, you will be responsible for leading and managing clients across various sectors, both B2C and B2B.
**Key Responsibilities:**
- Lead and manage clients across multiple sectors, developing and maintaining strong relationships with key decision-makers.
- Work closely with the Client Services Director to ensure seamless delivery of client projects, on time, within scope, and budget.
- Manage and mentor a small team of Account Managers/Execs, providing guidance and support to ensure their success.
- Develop and implement strategies to grow client accounts, increasing revenue and profitability.
- Collaborate with cross-functional teams to ensure operational excellence and exceptional client service.
**Requirements:**
- Proven experience in client services, with a strong track record of managing client relationships and growing accounts.
- Excellent leadership and team management skills, with the ability to motivate and develop a team of Account Managers/Execs.
- Strong operational excellence skills, with the ability to ensure seamless delivery of client projects.
- Passion for delivering exceptional client service and building strong relationships with clients.
**What We Offer:**
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package.
- The chance to work with a talented team of professionals, passionate about delivering exceptional client service.