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Visual Merchandising Manager

2 months ago

Guildford Surrey, United Kingdom Massimo Dutti Full time

Job Title

Visual Merchandising Manager In Store Massimo Dutti Guildford GU1 3AD

Full time Position

Reporting to

General Manager / Department Manager

Key Responsibilities

COMMERCIAL AND MERCHANDISING

To ensure that the floor layout is merchandised in accordance with the company guidelines.

To promote new lines effectively.

Identify creative and visual ideas and take actions for the store.

Manage the in-store furniture, tables, walls, layouts, internal mannequins and fixtures, in order to maintain high standards of the brand image.

Build action plans of the commercial and visual activity of the store in a daily. Weekly, and seasonal manner and special days, based on analysis of commercial reports and according to the needs of the store

Analyse daily, weekly and monthly commercial reports and money mapping to make decisions on product layout and react accordingly

Monitor the layout and the availability of the product (including shoes, accessories, and perfumes)

Keep up to date on the latest fashion trends and provide feedback on competitors activity.

STORE OPERATIONS

Works alongside the operational manager to ensure that the best practice of the digital devices is in place at all times.

Controls product levels in the store and communicate with senior management any product needs.

Monitors all procedure related to product;

- Warehouse

- Orders

- Reports

To understand and reinforce the company return policy.

Promote HR Policies and Procedures and the Code of Conduct in the store by sharing information with the team and leading by example

TRAINING AND DEVELOPMENT

To be responsible for the training and development of the commercial team.

Works alongside the senior management to support the new starters training.

To actively identify members of the commercial team with development potential and build a continuous internal succession plan

CUSTOMER SERVICE

To ensure a high level of customer satisfaction is offered in the store.

To support customer service with product, knowledge and awareness of the new arrivals, the best sellers and fashion trends and offer alternatives with the services we provide and the technology we use in the store

HEALTH AND SAFETY

To ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an accident happens.

To be aware of the risks of employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.

Comply with the Company Health & Safety Policy.

To be an ambassador in the company’s sustainability project and ensure that the company upholds and works towards finding new, innovative and economically reductive ways to stay sustainable

Experience and Qualifications

Previous fashion retail experience.

Prior Visual Experience within a fast paced environment.

Good team management skills.

Market, commercial and competitors awareness

Visual flair and creative thinking required.

Skills and Attitudes

Initiative and self-motivation to drive own development.

Lead by example, motivating and developing employees

Time management and strong organisational skills – Delegation

Identifies problems, reacts accordingly with initiative and problem solving

People and Interpersonal Skills – Mentoring

Maintain a positive attitude and Customer Service - Works under pressure and reacts in a professional manner

Good verbal and written communication skills

Numeracy and analytical skills