Internal Communications Manager

4 weeks ago

United Kingdom Irish Life Group Services Limited Full time

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Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.

You’ll be a key partner to the business lines across Canada Life UK, collaborating closely with them on internal communications initiatives and messages.

You’ll be responsible for ensuring consistency, clarity, and efficiency of communications to connect people to Canada Life’s strategy and blueprint to help every colleague understand their role in executing our strategy and driving business performance

What you'll do:


Responsible for ensuring consistency, clarity, and efficiency of communications to connect people to Canada Life’s strategy and blueprint to help every colleague understand their role in executing our strategy and driving business performance. A key partner to the business lines across Canada Life UK, collaborating closely with them on internal communications initiatives and messages.


Support the central planning and co-ordination of internal communications across Canada Life UK, engaging with internal partners to ensure that our internal communications approach and activity is well understood.
Work towards the continuous improvement of the quality and effectiveness of internal communications channels, processes, and practices, seeking appropriate feedback to ensure first class delivery.

Develop internal communications materials to high standard to ensure clarity of message across the organisation. This includes sourcing content, writing, editing and briefing requirements to internal and external product teams, in particular Brand & Marketing.Proactively identify new and exciting opportunities to deliver first class communications across Canada Life

What you'll be accountable for:


• Responsible for ensuring consistency, clarity, and efficiency of communications to connect people to Canada Life’s strategy and blueprint to help every colleague understand their role in executing our strategy and driving business performance.
• Act as a key partner to the business lines across Canada Life UK, collaborating closely with them on internal communications initiatives and messages.
• Support the central planning and co-ordination of internal communications across Canada Life UK, engaging with internal partners to ensure that our internal communications approach and activity is well understood.
• Work towards the continuous improvement of the quality and effectiveness of internal communications channels, processes, and practices, seeking appropriate feedback to ensure first class delivery.
• Develop internal communications materials to high standard to ensure clarity of message across the organisation. This includes sourcing content, writing, editing and briefing requirements to internal and external product teams, in particular Brand & Marketing.
• Proactively identify new and exciting opportunities to deliver first class communications across Canada Life
• Ensure company communications and campaigns are delivered in the approachable and Canada Life tone of voice.
• Develop strong relationships with key stakeholders across Canada Life to ensure strategies are aligned with business priorities and recognise the diverse nature of our business.

What you'll bring to the role:


• Experience in in internal communications.
• A track record of delivering employee engagement and internal communications programmes with demonstrable results and positive business outcome.
• Ability to partner with Executives and other senior stakeholders across the range of business functions.
• Knowledge of the range and variety of communications channels and processes to ensure the right communication reaches the right employees at the right time.
• Ability to develop collaborative working relationships within the organisation.
• Excellent written and verbal communications skills.
• Adaptable to changing priorities and able to hit the ground running when dealing with complex issues.
• Self-motivated, well-organised, pragmatic, and able to perform tasks independently.
• Continuous drive & energy to get things done.

Benefits of working at Canada Life

We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.

How we work at Canada Life

Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.

We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.

Diversity and inclusion

Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus.

“At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all.” Nick Harding, Chief People Officer, Canada Life UK

We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for.

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