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Internal Communications Manager

4 months ago

United Kingdom Arqiva Full time

Arqiva operate a flexible hybrid working model with travel required to either London or Winchester twice a week. 
Up to £65,000 + 10% bonus
Develops and delivers internal communications plans in support of the Operations agenda – both to teams inside the Operations organisation and working with peers across the internal communications team where necessary to land messages in other units. Works independently, only seeking input where projects are of a particularly high level of risk / complexity.
Provides expertise to enable internal communication to be delivered with both impact and influence across Operations. Takes into account business wide agenda and potential reputational risk of desired communication not just 'in project demands', and marries the two accordingly 
Identifies and agrees with the Operations team the key communications activities that drive the biggest impact, ensuring the appropriate level of air traffic control so that the most important messages cut through
Develops and delivers compelling and impactful content and communication materials for the key activities that resonate with specific target audiences (primarily in Operations) - choosing the most relevant communications channels for the target audiences. 
Supports and enables both project teams and leaders to understand the impact of their communication. Influencing and enabling them to 'own' their communication approaches so that they deliver defined outcomes
Supports Operations on any large scale organisational change activity to ensure we manage communications appropriately – works closely with Organisational Change Management team and other stakeholders to deliver
Supports the Director of Communications as required during business continuity situations when immediate instruction / guidance is required. Identifies risk and is proactive with ensuring messages can 'cut through' other communications noise so that they land with immediacy, impact and action.
Where required, manages external supplier relationships including creative agencies
Extensive experience of internal communications and its application
• Track record of applying the core skills of planning, channel management, message and content creation, and measurement relative to reach and impact to achieve impact, action and engagement
• Has a working knowledge of the role internal communication plays in a change management environment.
Has exemplary writing skills, adapting to audience and channel to achieve outcomes that have impact
• Has excellent relationship building and active listening skills and can adapt personal style to project team / stakeholder to ensure needs and outcomes are understood
• Arqiva is at the heart of the broadcast and utilities sector in the UK and beyond. Through our infrastructure we ensure media and data is taken from, and delivered to where it is most valued, whether that’s from broadcasters to your TV screen or radio, or from your smart meter to the utility company. We have a rich heritage and an exciting future ahead of us, and there’s so much more to us that we can’t wait to share with you.
our approach and commitment to a flexible and hybrid working culture for everyone. We are very much on a learning journey at Arqiva, but through a balance of in-person and remote working opportunities, we are encouraging our teams to work together to put in place what works best for them, ensuring that they’re meeting individual, team and customer needs.
could work for the role you are interested in, as well as formal flexible working requests such as part-time or job shares.
For us, building a working environment that is diverse, inclusive and engaged, is a positive for both our colleagues and our customers. This is why we have invested in our partnerships with initiatives and organisations such as Tommy's Pregnancy at Work, Inclusive Employers and WISE (Women in Science and Engineering).
We also have active and thriving networks to support our colleagues like our Working Families network, Women at Arqiva and Diversity Ambassadors.