Chief Operating Officer

3 weeks ago

London, United Kingdom D&R Recruitment Full time

Job Title: Chief Operating Officer (COO)
Salary: £100-120k + Share options + Bonuses
Location: London
Position Overview:
As the Chief Operating Officer (COO), you will play a pivotal role in driving operational efficiency, strategic growth and ensuring the seamless execution of business activities. Reporting directly to the CEO, your primary focus will be on refining internal processes, enhancing operational efficiency, and ensuring seamless coordination across departments. Additionally, you will be instrumental in instilling a culture of innovation, collaboration, and exceptional customer service within the organisation.
Key Responsibilities:
Operational Leadership: Provide strategic direction and leadership to operational teams, ensuring the smooth functioning of all business operations.
Process Optimisation: Identify and implement process improvements to enhance efficiency, productivity, and overall operational excellence.
Team Management: Build, lead, and mentor a high-performing operational team, fostering a positive and collaborative work environment.
Compliance and Risk Management: Take on the role of Money Laundering Reporting Officer (MLRO). Ensure compliance with industry regulations and internal policies, effectively managing operational risks.
Data Protection Officer
take on the role of ensuring compliance with data protection laws and regulations, safeguarding individuals' privacy rights and promoting a culture of data protection within the organisation.
Strategic Planning: Contribute to the development and execution of company strategic plans, aligning operational goals with overall business objectives.
Financial Management: TBC
Marketing Strategy: Develop, budget and implement marketing strategy.
Stakeholder Engagement: Collaborate with key stakeholders, including clients, partners, and internal teams, to build strong relationships and drive business growth.
Reporting and Analysis: Monitor key performance indicators (KPIs), analyse operational data, and prepare regular reports for the executive team, identifying trends and opportunities for improvement.
Innovation: Drive a culture of innovation within the organisation, exploring new technologies and methodologies to enhance operational processes.
Customer Focus: Ensure a customer-centric approach in all operational activities, striving for exceptional customer satisfaction
Experience:
Proven experience in a senior operational leadership role within the financial services industry, preferably within a lending or banking environment.
Strong understanding of bridging lending operations, regulations, and market trends.
Excellent leadership and people management skills, with a track record of building and motivating high-performing teams.
Exceptional strategic thinking, analytical, and problem-solving abilities.
Outstanding communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organisation.
Demonstrated experience in process optimisation, change management, and driving operational efficiency.
Results-oriented mindset, with a focus on achieving measurable outcomes and driving business
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