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Medical Sales
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Sales Director
1 month ago
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Front line Sales for inbound enquiries and order processing requirements across the suite of products and services, including but not limited to software, hardware, training, support and administration. Creating Orders, quotes (via NAV) and offering advice to our customers on our range of products (full training will be given) to make sure they are buying the correct products for their condition.
Handle all inbound sales enquiries across phone, email, web and from other departments with professionalism and efficiency.
# Continue to build customer and reseller relationships through regular engagement and account management activity.
# Develop sales opportunities following up on marketing campaigns coupled with outbound sales activity.
# Management of the booking of customer demonstrations and training with field-based staff.
# Support all staff with order processing requirements.
# Regular reporting into the head of Sales and Marketing.
# Support business requirements, including but not limited to executing marketing campaigns, events, training, support, administration etc.
# Support other areas of the business in the event of departmental training, holiday cover, sickness or the like.
# To communicate effectively with the other functions within the business that are part of the end-to-end sale, order, delivery, support process.
# To escalate in a timely manner should any part of the day-to-day process cause a measurable impact on the customer experience or have an impact on the financials of any order.
Proficiency in IT and computer systems including Microsoft Word, Excel and Outlook. Experience on Microsoft NAV would be beneficial, but not essential.
Customer service/relationship training; Our client is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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