Technical Account Manager-EMEA

3 weeks ago

London, United Kingdom Amazon Full time

Technical Account Manager, ES - EMEA - UKI
Job ID: 2577505 | AWS EMEA SARL (UK Branch)
An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.
Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
* Consult with a range of partners from developers through to C-suite executives
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
* As we continue to rapidly expand in EMEA, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentor-ship and gain AWS certifications.
We’re passionate about supporting the needs of our people and their family members. Benefits include Healthcare, Employee Assistance Programs and Global Mobility opportunities.
Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.
* Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development
* Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences
* Ability to juggle tasks and projects in a fast-paced environment
Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform etc.
* Programming or scripting skills in Java, Python, PowerShell, Perl, Ruby, C#, or PHP a plus but not a requirement
* Previous experience as a Software Engineer, Operations Engineer, Infrastructure Engineer, Developer, DevOps Engineer etc.
* Understanding of DevOps practices and tools including Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef is a plus
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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