Service Manager

1 month ago


Surrey, United Kingdom Amber Mace Full time

Job Title: Senior Service Manager
Hours: Full-time, 35 hours per week
Circa £32,000 per annum (additional pay for out-of-hour shifts)
Benefits: 45p per mile for travel costs

We are in search of a dynamic and seasoned Senior Service Manager to become an integral part of our client’s team, taking charge of guiding the strategic vision, operational excellence, and ongoing enhancement of all our services aimed at assisting clients and unpaid carers within the Surrey region.

Oversee service provision and optimize resources for effective delivery.
• Lead and support a team of care professionals.
• Ensure sector-wide compliance with Training and Compliance Manager.
• Attend weekly 'in-office' days for operational management.
• Provide performance reports to Head of Care Operations.
• Lead recruitment of Service Managers and care staff.
• Represent organization at networking events.
• Resolve field staff pay and invoice queries.
• Prior experience in line management, preferably within a care environment, including scheduling and conducting observations and supervisions.
• Happy to start a NVQ level 3 and/or Level 5 in Health and social care in the first 3 months of starting, all funded by the client.
• Proficient in Microsoft Office software (Word/Excel) with a willingness to learn new digital platforms.
• Familiarity with formal processes such as disciplinary or absence management.
• Skill in fostering positive relationships with team members, carers, and individuals requiring care and support, while maintaining professional boundaries.
• Commitment to adhering to policies, procedures, and relevant guidelines.
• Demonstrated respect and dignity toward adults and children in need of care and support.
• Please contact Harry at Amber Mace on (phone number removed)



  • Surrey, United Kingdom Pertemps TM Full time

    Combustion Service Manager/ Contract Manager £65k + 5k car allowance – Surrey   Company Overview: My Client are a rapidly growing HVAC service provider,. They are currently seeking a dynamic and experienced Service Manager to lead our Combustion Division.   The successful candidate will play a pivotal role in ensuring the efficient and effective...

  • Service Manager

    4 weeks ago


    Surrey, United Kingdom Hays Specialist Recruitment Limited Full time

    Service Manager, Learning Disabilities, Woking An exciting opportunity to join an established organisation as a Service Manager in their Residential Home in Woking. **Your new company**Hays Social Care are recruiting a Registered Manager to join a national organisation that values providing the best care and support to adults with learning and/or physical...

  • Service Manager

    1 week ago


    Chertsey, Surrey, United Kingdom Arnold Clark. Full time

    Were looking for an experienced and ambitious Service Manager to work at our new Motorstore in Chertsey. Hours Full time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturdays 8am - 12pm. About the role As a Service Manager for Arnold Clark, you will have full responsibility for delivering consistently excellent customer service and making...

  • Service Manager

    4 weeks ago


    Chertsey, Surrey, United Kingdom Arnold Clark. Full time

    Were looking for an experienced and ambitious Service Manager to work at our new Motorstore in Chertsey. Hours Full time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturdays 8am - 12pm. About the role As a Service Manager for Arnold Clark, you will have full responsibility for delivering consistently excellent customer service and making sure...

  • Service Manager

    4 weeks ago


    Chertsey, Surrey, United Kingdom Arnold Clark. Full time

    Were looking for an experienced and ambitious Service Manager to work at our new Motorstore in Chertsey. Hours Full time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturdays 8am - 12pm. About the role As a Service Manager for Arnold Clark, you will have full responsibility for delivering consistently excellent customer service and making sure...

  • Service Manager

    4 weeks ago


    Chertsey, Surrey, United Kingdom Arnold Clark Full time

    Were looking for an experienced and ambitious Service Manager to work at our new Motorstore in Chertsey. Hours Full time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturdays 8am - 12pm. About the role As a Service Manager for Arnold Clark, you will have full responsibility for delivering consistently excellent customer service and making...


  • Surrey, United Kingdom Workday Full time

    In-Market Service Ambassador Manager ROLE SUMMARYThe Meetings, External Engagements, & Travel (MEET) In-Market Service Ambassador Manager will be responsible for serving as the point of contact for event preparation and walk through's, post-event feedback and analysis, and on-site event day support in the UK. This role will also provide live support as...

  • Service Manager

    2 days ago


    Redhill, Surrey, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-,...

  • Service Manager

    1 day ago


    Redhill, Surrey, United Kingdom Rapiscan Systems Full time

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage...


  • Dorking, Surrey, United Kingdom Kolt Recruitment Ltd Full time

    Kolt Recruitment are recruiting for a Customer Service Manager for an established accident repair centre. Key Responsibilities: * Managing a team of customer service advisors. * Reporting. * Maintain good housekeeping. * Management meetings. Key Requirements: * Have experience of working in a customer service position looking to take the next step or...

  • Service Manager

    1 minute ago


    Weybridge, Surrey, United Kingdom Clearwater People Solutions Ltd Full time

    Our client is currently undergoing a major transformation of it customer services to improve its customer journey, service and efficiency. The Head of Customer Service and Transformation will be responsible for the operational and strategic lead for the customer experience functions, lead and drive the creation, transformation, and operational excellence of...


  • Guildford, Surrey, United Kingdom Randstad Construction and Property Full time

    I am looking for a M&E/Building Services Manager to work for one of the UK's leading contractors specialising in providing construction on an exciting job in Guildford. You will be part of the MEP team working on a £10M M&E package covering a commercial project in Guildford You will be tasked with providing expertise on preconstruction, design and...


  • Guildford, Surrey, United Kingdom Anne Louise Boutique Full time

    Job Description LOCATION – GUILDFORD ALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role. ROLES AND RESPONSIBILITIES • Manage customer enquiries via all platforms including Shopify Inbox and...


  • Guildford, Surrey, United Kingdom Anne Louise Boutique Full time

    Job Description LOCATION – GUILDFORD ALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role. ROLES AND RESPONSIBILITIES • Manage customer enquiries via all platforms including Shopify Inbox and...


  • Guildford, Surrey, United Kingdom Anne Louise Boutique Full time

    LOCATION – GUILDFORD ALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role. ROLES AND RESPONSIBILITIES • Manage customer enquiries via all platforms including Shopify Inbox and social media channels....


  • Guildford, Surrey, United Kingdom Anne Louise Boutique Full time

    LOCATION – GUILDFORD ALB is a fast growing fashion brand looking for a customer service manager. As ALB grows, we are looking for a passionate, hard working and humble individual to join us on this exciting journey in this role. ROLES AND RESPONSIBILITIES • Manage customer enquiries via all platforms including Shopify Inbox and social media channels....


  • Shepperton, Surrey, United Kingdom Invictus Group Full time

    Technical Service Manager - Job Specification Company Description Working for a company that specialise in maintaining critical air conditioning and chiller equipment. We ensure customers' assets remain compliant and in optimum condition. Our engineers are very well trained, and our technology platforms are highly advanced. Our processes are refined...

  • Customer Service

    4 weeks ago


    Surrey, United Kingdom Bridge Recruitment UK Ltd Full time

    Customer Service Operative Location: Cheam **Salary**: GBP23,352 per year Hours: Monday - Friday and every 4th Saturday (Rota) 8am - 5.30pm (occasional voluntary overtime is available to 8pm) Job type: Full-time, permanent Summary of the Customer Service Operative: Responsibilities of the Customer Service Operative: - Achieve exceptional standards of...


  • Surrey, United Kingdom The Recruitment Orchard Full time

    This is a fantastic opportunity for an Account Manager or Business Development manager with experience in a creative/digital B2B environment to join this small collaborative Design Agency.You will be focussed on generating new business opportunities, lead generation and driving business in line with this marketing agency's strategy & offering. Ideal...


  • Waverley, Surrey, United Kingdom Voyage Care Full time

    Join Voyage Care and Feel Valued, we reward your dedication with: • Funded Blue Light Card - hundreds of discounts at high street retailers etc. • Enhanced retirement leave • Long service awards Registered Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently...