Operations Performance Leader
3 weeks ago
Senior Operations Solutions Lead 6-month contract
Reading - Hybrid working
MBNL deliver the mobile infrastructure that enables digital Britain. This is achieved by providing Transmission and Operational Services to EE/BT and Three.
The Operational Services directorate is accountable for delivering the right sites, in the right locations, always accessible and always on. It undertakes the operation, enablement and management of the network infrastructure to enable EE/BT and Three to deliver their best customer experiences at the lowest cost.
Define, lead, proactively manage and successfully deliver a complex change programme for the Service Operations function to achieve agreed business outcomes and performance targets.
Establish and maintain the alignment of the change programme to shareholder requirements, agreed business outcomes and performance targets.
Proactively manage interdependencies, risks and issues and initiate corrective action, recovery plans and intervention to achieve successful delivery of the change programme.
A background of managing virtual teams and key partners to deliver highly complex programmes to agreed business outcomes and performance targets.
Strong logical and problem-solving skills to identify potential risks and develop appropriate solutions.
Experience in an industry related field
Recognised programme / project management qualifications
MBNL – building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.
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