Pensions Support Coordinator

2 weeks ago

Durham County Durham, United Kingdom Home Group Limited Full time

Support Coordinator
Permanent, full time (37.Salary £24,664 pa and great benefits including Health Cash Plan.
As a Support Coordinator, you?ll provide the support required for customers to develop the skills needed to live independently in the community. Our service provides accommodation to customers aged 16?35 who are either homeless or at risk of homelessness. As well as improving the lives of our customers, you will also be contributing towards making your service a ?Typical day as a Support Coordinator.
You?ll work with a team of Support Coordinators to deliver a high quality service that meets or exceeds Home Group KPIs and OFSTED standards.
Working under the support and supervision of your Senior Client Service Manager and Senior Support Coordinator, to ensure our customers receive the necessary support to develop their independence and enable them to reach their desired outcomes.
Supporting customers with varied support needs including mental health issues, housing related support, complex needs and responding appropriately to challenging behaviour.
You will create and update support plans and risk assessments with your customers. Helping them with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy, and moving onto independent accommodation.
Reviewing support plans and risk assessments when required to ensure your customers needs are being met.
This not only ensures our customers have a nice place to live, but it also helps with keeping our voids to a minimum.
Cuppas, chats and catch ups. Fancy going home each day knowing that you have helped change our customers lives for the better? Experience of creating person-centred support plans risk assessments and review.
Experience of delivering support in a housing or care environment
The great news is that we?We?re really proud of our recent Ofsted registration, meaning that we can continue to provide support to young people under the age of 18. The service is staffed 24 hours a day, 7 days a week. You will work on a 4 week, rolling rota, including weekends, and bank holidays. This rota does not require you to work night shifts.
Occasionally, there may be a requirement for you to work flexible hours in order to meet the ever-changing needs of our customers. We acknowledge that flexibility is a two-way street, therefore, should you require more flexibility yourself to maintain a good work/life balance, we will endeavour to accommodate your requests.
Morning and late shifts may include a period of time where you will be lone working.
Basic knowledge/aptitude of Microsoft Word and Excel is essential.
Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too
Health cash plan saving you from £1140 per annum. We?ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Generous pension scheme with life insurance of 3x salary
Great Place to Work ? Home Group has been voted as the 4th best workplace in the UK, meaning that we are the highest placed organisation on the list in housing, health and social care, and the only housing association in the top 30.
There are a number of tools and support available to help you when you need them.
benefits in detail on our website.
find out aboutus and for help to apply. s anything we can do, to help you shine in our process by making reasonable adjustments at .

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