Student Services Coordinator

2 weeks ago


Manchester, United Kingdom EF Education First Gruppe Full time

Join EF Manchester as a Student Services Coordinator, where your outstanding customer service skills meet the excitement of international environments and cultural exchange.

EF Education First’s mission is opening the world through education.
A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel.
When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange. Whoever you are, whatever you are passionate about—we welcome you and encourage you to open the world through education. EF Manchester is looking for a c ustomer s ervice focused, enthusiastic administrator with excellent communication & organizational skills to join our busy student services team. In addition to general administration & reception duties, the student services department has specific responsibility for coordinating the airport taxi transfer service, welfare provision for our students especially under 18s and all visa compliance related duties and responsibilities as well as for students internships. Be a crucial part of our global mission, providing top-notch support and shaping transformative educational experiences.
Welcome all visitors to the school
Daily reception duties, as the face of the school provide a warm and friendly welcome to all students and visitors
To ensure excellent welfare and safeguarding provision it the school
Helps with administration of student course changes and enquiries
Coordinate and follow up arrival and return transfer list and book transfers in school for departing students
Support with Under 18 attendance checks and follow up
Emergency phone duty by Rota
Occasional weekend work may be required
show prospective students around the school
Assists with health & safety in school
Fluency in English
Highly developed customer service focus
Creative problem solving & ability to remain calm under pressure
Continuous professional development for all staff
Ambition is nurtured and fast-tracked career enhancement opportunities are provided
Global career opportunities
Private health insurance
Employee assistance programme
I also like the diversity we have within the school – both students and staff.”
‘‘Lots of career development and professional experience, amazing friends and memories in different countries.’’
‘‘EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.


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