Senior Business Operations Lead

2 weeks ago


Bathgate West Lothian, United Kingdom Thorn Baker Facilities Maintenance Full time

You will be working as an Operations manager for an established cleaning contractor that are based in London but operate nationally and are looking for someone to manage two area managers and 6 sites across the Southern Scotland patch with one site in Aberdeen and another in Carlisle
A highly respected cleaning contractor that provides contract cleaning services for a wide range of clients across the UK The company is well established and has excellent opportunities for career development and progression with an employee friendly culture and the feedback from the candidates we have secured positions for in other parts of the UK has been fantastic. They are incredibly down to earth , easy to work with and truly care about their team and clients.
Company car + fuel card
Industry specific training programmes to further develop your career
Career progression opportunities
Responsibility for contract /cleaner performance to achieve and exceed contract SLA and KPI
Client Relationship management with key focus on service delivery, retention, and contract growth
Responsible for managing financial budgets
Attend training and meetings as required.
Implementation of all company policies and procedures
Pre-sale involvement before contract becomes operational, attending new client site meetings with Business Development Managers, managing TUPE transfer and recruitment of operatives
Contract mobilisations
Manage onsite FM projects specific as agreed with the Project Team.
Any other ad hoc duties and tasks required
Full UK Driving licence
If you would like to work for a leading cleaning contractor with an excellent client base, then please apply with your CV today.



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