Customer Support Specialist

1 month ago


London, United Kingdom EC1 Partners Ltd Full time

Customer Support & Implementation:
CTRM customer support – react to customers issues, liaise with Devs to resolve
Implement the core product functionality, using the data model, mappings, integrations with trading platforms, file imports and reporting features.
Carry out training for end-users.
Provide ongoing support to clients when required.

Good understanding of TT, CME, and Web Ice platforms
Able to work with advanced software packages, and tools such as Jira and Confluence.
Understanding of data feeds, file import, mappings.



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