Specialist Support Worker
3 weeks ago
**Specialist Support Worker (FTC-9 Months)**
We’re looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Newham.
**£23,676.00 per annum with average potential earnings of over £25,300 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, **staff discounts, healthcare and career progression.
- *Potential average earnings are a culmination of base salary of £23,019.36/£20,592 and colleagues working average of 17 additional hours overtime in own or other services per month_**_
Want to feel in control of your career? You’ll feel at home here.
Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The Newham Mental Health Team is based at Flying Angel and supports customers in the building but also in the community. The service operates Monday to Friday, 9am - 5pm, with customers who have low to medium support needs. We work in partnership with other professionals to support our customers who have multiple complex needs. The service works as a team, but we expect staff to manage their own caseload. The service provides Housing Related Support hours which is on a spot purchase basis, so the support hours can vary from customer to customer and staff are expected to participate in a wide variety of activities to help customers learn to live more independent lives and develop skills for life.
The service we offer is to provide a safe, stable and supportive environment to enable customers to live with privacy, dignity and equality of opportunity. The service aims to reflect the needs and aspirations of people with Mental Health. This will be achieved through the active and regular involvement of customers and relevant agencies in determining what services are offered and how these are delivered, in line with valuing them. To provide individually tailored packages of support, which recognise diversity, acknowledge, and respect previous life choices and experiences.
The Specialist Support Worker will be part of a team that operates Monday to Friday, 9am to 5pm.
They will provide support to customers with complex mental health needs. This may include those with needs relating to a history of alcohol and drug use, complex trauma issues, a history of non-engagement, a connection with criminal justice services and/or a personality disorder in addition to their mental health related needs.
Specialist Support Workers will provide support to enable customers to develop the skills they need to live independent lives. Post holders will carry a caseload of customers, working as part of a team to determine effective, recovery orientated support and risk management plans. Specialist Support Workers will work flexibly to provide support at a time and place that promotes high levels of customer engagement. This will include providing support with the physical, domestic, emotional, and social needs of the customers of the service. They will work with customers to manage their tenancies and live independent lives in the community.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion, and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management, and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
- This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._
**What you’ll do**:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Exudes a warm friendly presence and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Thrives on change and enjoys dynamic diverse environments.
- Is confident with high levels of self-esteem
**About you**:
**What you’ll bring**:
**Essential**:
- NVQ Level 2/3 or equivalent with some or equivalent sector work experience.
- A good understanding of mental health issues and how it affects people and experience of supporting customers to manage this and lead independent lives.
**About us**:
Look Ahead is a dynamic, leading, not-
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