Events Administrator
3 weeks ago
Job Title Events Administrator
Reporting to Head of Events
Location Remote and River Cottage HQ
Job Type Permanent, 30 hours per week, 4 weekdays & 1 weekend day per week.
Salary £24,500 pro rata (£18,375 based on 30 hours)
Key responsibilities:• To fully understand the River Cottage ethos/brand and enthusiastically share this knowledge with guests.
• To have an in-depth knowledge of courses, events and other services offered to enable you to communicate effectively with guests.
• Answer the phone and emails, providing excellent customer service by assisting with queries and bookings.
• To ensure all event paperwork is accurate and delivered to the operational team on time, including but not limited to all sign in sheets and printed packs.
• To collate recipes from each course and format these into the relevant template, proof reading and editing where necessary.
• Effectively receive and welcome guest feedback and communicate this with the management team effectively.
• Complete weekly reports, including but not limited to feedback, accommodation and events reports.
About our ideal candidate:• You’re a confident and friendly person
• You take pride in providing fantastic customer service
• You have a great telephone manner and interpersonal communication skills
• You’re proficient in Microsoft Office (specifically Excel and Word)
• You’re efficient and organised
• You’re passionate about sustainability and great food
• You’re confident in managing unusual and sometimes difficult enquiries
• You’re eager to get involved with all sorts of tasks in a multi-faceted business
• You’re happy to work individually as well as within a team.
• You have a valid driving licence
If you like what you have read so far then send your CV and covering letter to us at careers@rivercottage.net & we’ll be in touch soon…To teach and inspire people to grow, source and cook food in ways that enhance their lives, increase their well-being, and connect them more closely to natural, sustainable, and ethical sources of food.
Company Ethos:To do all the above in a company guided by principles that are ethical, sustainable, and respectful. To look after our team in a way that is nurturing and that helps to further their life goals.
We love our people just as much as we love our food & it’s provenance. River Cottage is an equal opportunities employer committed to providing a diverse and inclusive workplace where our employees are comfortable to be who they are, no matter their identity.
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