Utilita Home Advisor

3 weeks ago


United Kingdom Utilita Energy Full time €25,272

Job Title: Utilita Home Advisor

Location: Hybrid working, with at least one day per week in our Edinburgh office

Salary: £25,272

Bonus: Utilita Bonus Scheme

Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

What does this role involve?

Our Utilita Home department plays a key role in giving our customers the opportunity to explore cost effective Eco measures for the home.

Day to day, you will;

· contact existing customers to explain the benefits of the Eco services available and establish eligibility;

· liaise with suppliers, industry third parties and internal stakeholders in respect of compliance with government schemes;

· be responsible for managing diaries and be the point of contact for customers, surveyors and engineers.

Who are we looking for?

You will require exceptional time management skills, as you will be dealing with a wide range of opportunities at varied stages of the process.

An ability to build rapport is important as you will be liaising with multiple departments across the group.

Knowledge of government schemes in the energy sector (including ECO, LAD, HUG, LA Flex, RHI and Boiler Upgrade Grant) would be advantageous.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What we can offer you?

The Important Things (FYI Benefits available from your first day)

  • Bonus Scheme we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
  • Career progression we want our staff to build up and grow their careers with us. T o help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
  • Win tickets we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl
  • Time off we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
  • Wellbeing your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
  • Health care scheme this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis
  • Employee Assistance Programme giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
  • Exclusive packages we have access to a range of discounted offers for home Sky TV and broadband packages.
  • Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
  • Death in service we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
  • Pension we contribute 4% of your salary when you contribute 5%.

About us

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters.

Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe "what you can see, you can save". Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.


  • Digital Care Advisor

    3 weeks ago


    United Kingdom Utilita Energy Full time €25,272

    Job Title: Utilita Home Advisor Location: Hybrid working, with at least one day per week in our Edinburgh office Bonus: Utilita Bonus Scheme Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart...

  • Customer Care Agent

    1 month ago


    united kingdom Utilita Energy Full time

    Job Title: Customer Care Agent Location: Remote/ Chandlers Ford Salary: £24,960 Hours: Monday – Friday (shift pattern: 08:00 – 17:00 or 09:00 – 18:00) Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer...


  • united kingdom Utilita Energy Full time

    Job Title: Field Recovery Engineer Location: Nationwide Salary: £39,024 Hours: 40 hours per week Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and...

  • Graphic Designer

    4 weeks ago


    united kingdom Utilita Energy Full time

    Job Title: Graphic Designer Location: Remote / Chandlers Ford Salary: £29,592 Hours: 40 Click here for our Careers & Life at Utilita pages Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart...


  • united kingdom Utilita Energy Full time

    Job Title: Customer Care Team Leader Location: Remote / Chandlers Ford Salary: £29,592 per annum Hours: Monday – Friday, 40 hours per week Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart...

  • Catering Assistant

    1 month ago


    united kingdom Utilita Energy Full time

    Job Title: Catering Assistant Location: Chandlers Ford Salary: £25,272 per annum Hours: Monday – Friday 06:30 AM – 15:00 PM (40 hours per week) Established in 2003, Utilita is the UK's first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in...

  • Concierge Advisor

    3 weeks ago


    United Kingdom Build Concierge Full time

    Concierge Advisor Excellent salary dependent on experience Leeds 15 – on-site parking Full Time – office based Excellent salary with opportunities for progression and growth ~30 days of holiday to promote work-life balance ~ A supportive, team-oriented culture that fosters both personal and professional development Are you ready to join an...

  • Concierge Advisor

    3 weeks ago


    United Kingdom Build Concierge Full time

    Concierge Advisor Excellent salary dependent on experience Leeds 15 – on-site parking Full Time – office based What We Offer Excellent salary with opportunities for progression and growth 30 days of holiday to promote work-life balance The opportunity to work within a tech-driven, cutting-edge environment A supportive, team-oriented culture that...


  • United Kingdom DFS Full time

    Job DescriptionThe Customer Experience Advisor will work closely with the team to provide a warm and welcoming experience for our customers. This will involve becoming a DFS expert on our range of products, from sofas to fabrics and leathers. A key aspect of this role is to use your natural enthusiasm and passion to bring our products to life, demonstrating...

  • Sales Advisor

    3 weeks ago


    united kingdom Parkdean Resorts Full time

    Holiday Home Sales Advisor - Ty Mawr Holiday Park - Abergele, North Wales £26,582 base salary. On target earnings in excess of £60,000 Join the Holiday Home Sales team as an Advisor and help turn our customers’ dreams of owning a holiday home into reality! You’ll encourage our customers to take their first steps on a path to joining a welcoming Owner...

  • Senior Energy Advisor

    3 weeks ago


    United Kingdom Ad Warrior Full time €30,000

    Senior Energy Advisor Location : London Contract: Fixed term until 31st December 2025, with a possibility to extend Do you want to work in a role where you can help make a difference to people who are at risk of living in fuel poverty? The organisation's Green Doctor projects work with Local Authorities, Housing Associations and other clients. They...


  • United Kingdom DFS Full time

    What You'll DoAs a Sales and Customer Experience Specialist at DFS, you will be responsible for:Providing exceptional customer service and promoting our range of home furnishingsDeveloping strong relationships with customers by understanding their needs and preferencesMaintaining a thorough knowledge of our products and services to ensure accurate...


  • United Kingdom Royal Society of Medicine Full time €38,000

    People & Wellbeing Advisor Full time permanent A mixture of office (central London) and home working is anticipated with this role Salary to £38,000 Are you currently working as an advisor looking to progress your career? We are looking for a confident and approachable advisor with good generalist skills looking to develop their career whilst providing...


  • United Kingdom Barker Ross Group Full time €18,523 - €19,730

    We are currently looking for an HR Advisor (part-time) to join a public sector owned company based in Hereford, specialising in providing support services to the public sector, this role provides support in schools in the area. This is an exciting opportunity for an HR Advisor to provide a comprehensive, professional, high-quality advice and support service...


  • united kingdom Gleeson Recruitment Group Full time

    Customer Service Advisor (Financial Services) Birmingham (Hybrid - Up to 3 Days from Home) £25,000 per annum Permanent, Full-Time, Monday - Friday (Hybrid working) GRG are pleased to be partnering with a well-established financial services company based in the heart of Birmingham, committed to providing outstanding support and service to their...


  • United Kingdom Pets Choice Full time

    Job Title: Consumer Care Advisor Location: Yatton, Somerset Job Type: Full Time, Permanent Pets Choice is home to fast growing and leading Pet brands including Webbox, TastyBone, Meatiful, Felight, Bob Martin & Vets Kitchen. We are the 7th largest Pet products company in the UK going through continuous and sustainable growth, with ambition to be...


  • United Kingdom Succeed Recruitment Solutions Full time

    Salary and benefits £21,000 plus travel industry incentives & excellent benefits Contract length Permanent, Full time Locations UK wide and home-based Show all locations **Locations**: **Customer Support Advisor - Homebased UK Wide** is available in the following locations: - Home-based - England - Bedfordshire - Berkshire - Bristol -...

  • Project Manager

    3 weeks ago


    United Kingdom Alexander Baker Full time

    Consulting Project Manager - IT Benchmarking UK, Austria and Germany My client is looking for a Consultant/ Project Manager with a combination of skills and responsibilities in strategic IT Benchmarking and business consulting. Strategic IT and Business Consulting : Consultants are expected to provide expert advice to CIOs, CFOs, and controllers on...

  • Technical Advisor

    3 weeks ago


    United Kingdom WALLACE HIND SELECTION LIMITED Full time

    As a well-established manufacturing business who are market leaders in flooring adhesives in the UK and market challengers in Europe, we are experiencing growth and adding to our team in the Netherlands. This Technical Sales / Distribution Manager role is ideally suited to flooring contractors, representatives or project managers looking to make a move into...

  • Senior Energy Advisor

    3 weeks ago


    United Kingdom Ad Warrior Full time €30,000

    Senior Energy Advisor Location : London Salary: £30,000 per annum Hours : 37.5 hours per week Contract: Fixed term until 31st December 2025, with a possibility to extend Do you want to work in a role where you can help make a difference to people who are at risk of living in fuel poverty? Are you a caring and friendly person? Do you have...