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Technical Support Consultant

4 months ago

Oxford Oxfordshire, United Kingdom Global Technology Solutions Ltd Full time €45,000 - €50,000

Technical Support Consultant

Didcot, fully remote but may require some site visits
Hours: Standard office hours

Our client have an exciting position available for a full-time Technical Support Consultant based

3+ years Oracle PLSQL experience Database development and design experience
Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients
1+ years Microsoft .Net development experience VB.net or C#, Web services and XML.
Knowledge/Understanding of ERP, Accounts Receivables or Credit Management
Confident and professional telephone manner Role Responsibilities
As a Technical Support Consultant you will be working within our support and development environment working closely with our Operations Director
You will be responding to incoming emails/calls and investigating and resolving reported issues using your application and database skills
Developing new procedures/packages in PLSQL to enhance our customers usage experience
You may be required to undertake small development changes using your Microsoft .NET skills

The client are a UK based developer of specialist Dispute Management and Cash Collections software. Our core software is developed in Appeon PowerBuilder and Microsoft .NET and runs on an Oracle or Tibero database.

23 days holiday annually
Death in service cover
Full training on our highly competitive Credit Management software will be provided