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Credit Controller
4 months ago
Company details and job overview: Kenton Black Finance have partnered with a business based on the outskirts of Preston who have local depots across the UK to ensure they offer their customers the best possible service. This business provides a range of effective services, quality products and comprehensive training courses, and they have been operating for over 75 years. They are now recruiting for a Credit Controller on a full-time and permanent basis to join their already experienced finance team. Your new role as the Credit Controller: Reporting directly to the Credit Control Manager, you will:-
- Recover customer arrears via telephone, written communications, and/or any other digital methods introduced into the department/function
- Through employing strong negotiation and communication skills, confirm appropriate and sustainable repayment terms and financial settlements with customers
- Through problem solving and decision making determine debt collection strategies relevant for the customer and the Company
- Investigating and resolving disputes or discrepancies related to debts
- Tracking and documenting all communication and collection efforts
- Providing regular updates on collection progress to the Credit Control and Group Finance Manager
- Ensuring compliance with all relevant laws and regulations
- Drafting initial letters and dealing with ongoing correspondence
- Preparing files for litigation and dealing with legal proceedings
- Knowledge of relevant laws and regulations pertaining to debt collection
- Ability to work independently and meet targets
- Dealing with Money Claims Online including issuing of claims through to CCJ’s
- Liaising and corresponding with 3rd parties in relation to debt collections
- Expert understanding of relevant Debt Recovery Processes
- Confident and self-aware with the ability to communicate professionally
- Able to maintain performance in stressful and challenging circumstances
- Able to build and maintain long-term professional relationships both internally and externally
- Produce high quality work ensuring recording and use of systems is accurate and BI is analysed and acted upon
- Effective organisation to ensure priorities, goals and deadlines are achieved.
- A salary of up to £25,000
- On-site parking
- Company pension
- Store discounts