Senior Business Operations Lead

2 weeks ago


Newton Abbot Devon, United Kingdom Devon Partnership NHS Trust Full time

OPD is a collection of services based primarily in prisons and probation where NHS and HMPPS staff work together to increase the wellbeing and reducing the risk of those screened into the pathway whilst improving the knowledge and attitudes of staff working with them.
Support to Succeed is a community-based service supporting probation practitioners through consultation, formulation and joint working and offering psychologically-informed intervention and risk management for those leaving prison who are anticipated to find the transition challenging. Staff are based across Devon probation offices, DPT sites, community centre and working from home.
The role is dynamic and challenging with lots of space given to supervision, reflective practice and opportunities for training in acknowledgement of how challenging this work can be.
The base locations of this role will be atHMP Channings Wood, Probation offices (Exeter, Barnstaple, Torquay) & from home.
The post holder will have the opportunity to provide operational management, leadership, data expertise & support for the continued development and delivery of the service, working alongside both NHS, probation & prison staff.
You will lead on tasks including recruitment, chairing team business meetings, organisation of large training events, ensuring the services meet targets set by commissioners, meeting with the finance team to monitor spending, & service evaluation/audit & data collection/analysis to inform quality improvement & the direction of the services. We will offer you the training and development support you need to continue a fulfilling career. In return, you will need to be motivated, flexible and eager to learn.
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Educated to post graduate level or willing to work towards or equivalent level of experience working in a relevant specialist area
Relevant management/professional qualification (BTEC HND in Business & Finance) or working towards.

Significant team management experience obtained in a variety of healthcare, criminal justice or similar settings, at band 6 equivalent or above.
skills including supervision, sickness management, performance, conduct issues and equality/diversity.
Demonstrates an understanding and experience of budget management and contract monitoring.
Experience in the training or development of others.

Knowledge of management and quality improvement processes
Understanding of confidentiality and Data Protection / Freedom of information issues.
HMP Channings Wood



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