Regional Director of Operations

2 weeks ago


Newton Abbot Devon, United Kingdom Ambassador Regency Limited Full time

Regency Living is a family owned business offering a curated collection of luxury park bungalow communities nestled in some of the most desirable locations in the UK. In partnership with Park Supervisors based on every site, our Area Managers are responsible for overseeing operations on five of our residential parks across Lancashire and Cheshire
To act as point of escalation for customer complaints which cannot be resolved on park by providing practical and commercial solutions to issues raised by Residents and resolve them within service level targets.
To ensure staff are trained to meet statutory health and safety requirements, ensuring compliance with appropriate legislation and record-keeping.
To submit regular financial and operational reports to the Head of Residential and Holiday Operations ensuring capital expenditure is managed within budget.
To actively maintain good relations with local authorities, environment agency, local community, residents associations, suppliers and contractors.
To lead by example in the deployment of company policies, processes and procedures and to ensure that all Park staff are compliant with them.
To identify opportunities to improve service standards and lead the resulting implementation programme(s).



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