1st Line Engineer
4 weeks ago
Our client is seeking an experienced 1st Line Engineer to work in their Cumnock, Scotland Site.
Key Duties include:
• Responsible for office hardware, software asset and license management
• Order supplies for IT office assets
• Support video conference systems
• Support remote access facilities
• Document procedures and systems
• Manage asset registers
• Knowledge of and logging support requests to helpdesk system.
• Supporting all office desktops
• Administering Window servers
• Support iPhone/Android devices
• Support office printers
• Manage and maintain SharePoint sites
• Ensure network security and data protection
• Maintain accurate documentation of IT systems and processes
• Set up of AV systems for small conferences and meetings
Person Specification:
• In depth support knowledge of Microsoft Windows 10, 11 & Mac Devices
• In depth support knowledge of Microsoft Office 365 and Sharepoint
• Proven track record and experience in Desktop support
• Degree or HND in IT or similar
• Microsoft certifications
• Ability to work independently
• Strong problem solving and troubleshooting skills
• Excellent communication skills
• Knowledge of ITIL best practices
• Knowledge of prevent/safeguarding
Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.
Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Contact/Further Information If you are interested in this vacancy or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below.
Job Title: 1st Line Engineer - 5324
Job Reference: 5324
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