Telephone Business Development Manager

4 weeks ago

Bradford, United Kingdom ACS TECHNOLOGY GROUP Full time

Job Overview: The Business Development Manager (BDM) plays a pivotal role in the IT Services Division of ACS. As a BDM, you will be at the forefront of driving sales growth, fostering key relationships, and ensuring that our division’s offerings align seamlessly with market needs and ACS’s strategic objectives.

Responsibilities and Duties:

* Identify and develop new business opportunities within the managed print services market.

* Maintain and nurture relationships with existing clients, ensuring their needs are met and exploring opportunities for upselling and cross-selling.

* Collaborate with the sales and marketing teams to create and implement effective strategies for market penetration and growth.

* Arrange and lead business meetings with prospective clients.

* Promote our company’s products and services, addressing client objectives and anticipating their future needs.

* Stay abreast of industry trends, competitor activities, and advancements in digital technology to inform strategic decisions.

* Provide pre-sales support by assisting with product searches, stock availability, and product descriptions and specifications.

* Offer strategic level support and day-to-day account management to ensure a high level of customer service and satisfaction.

* Utilise MIS data to measure tangible KPIs and inform business strategies.

* Participate in cross-customer selling initiatives as part of the broader ACS IT Services sales efforts.

* Ensure alignment with ACS’s sustainability focus and ethical values in all business activities.

Experience:

* Proven experience in sales or business development, preferably within the managed print services or related IT services industry.

* Strong understanding of the managed print services market and the ability to identify and capitalise on emerging opportunities.

* Excellent communication, negotiation, and interpersonal skills.

* Ability to work collaboratively across teams and with all levels of management.

* A customer-focused approach with a commitment to delivering high-quality service.

* Familiarity with digital technologies and their application in sales and business development.

* A professional level of written English.

Why Work with ACS?

* As a Yorkshire based SME, ACS group has organically grown since forming in 2008. Be part of a forward-thinking company that values innovation and sustainability.

* With the vision and goals aligned, working within the framework of the sales strategy with key vendors to target specific market sectors.

* Work with a diverse range of customers across various sectors.

* Join a team that has high energy and is passionate about providing the best solutions in the industry.

* Benefit from strategic support and a bespoke online portal for effective account management

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