Aftersales

3 weeks ago

England, United Kingdom Marshall Motor Group Full time €65,000

Head of Aftersales, BMW, MINI & Motorrad Full-time, Monday to Friday, 45 hours per week
Basic Salary up to £65k with bonus opportunity up to £30k dependent on experience
Benefits to include 25 days annual leave plus bank holidays (increasing with length of service), Company Car, Private Fuel, Industry Leading Pension Scheme, Colleague Discount Scheme, Ride to Work Scheme plus many more.

Marshall Motor Group is part of the Constellation Automotive Group and one of the UK’s largest automotive retailers. We represent 23 of the world’s most popular and celebrated car, van, truck, and motorbike manufacturers, with 141 stores situated across 34 UK counties.

As Head of Aftersales, you will represent Constellation and Marshall for BMW, MINI, and Motorrad across 5 locations. You will be expected to travel to our BMW, MINI, and Motorrad Stores across the UK. Ideally, you will live a commutable distance to one of the stores located at Bournemouth, Grimsby, Hampshire, Salisbury or Scunthorpe due to the extensive travel required for this position.

This is an extremely rare opportunity to represent some of the leading brands in the automotive industry. Reporting to the BMW, MINI, and Motorrad Franchise Director, you will be required to be hands-on, leading, coaching, and driving performance while ensuring our goal of customer service excellence remains the number one priority.

We are looking for an exceptional individual who can demonstrate a history of delivering business growth within Aftersales departments or businesses , through strong leadership and motivational skills, as well as an ability to solve problems and develop collaborative and innovative ideas to maximise the potential of the Aftersales Departments across the Division. Lead and manage the Aftersales operations across 5 locations
- Drive performance and customer service excellence
- Implement innovative strategies to boost turnover and net profit growth
- Ensure compliance with company policies and standards
- Drive KPI’s and Scorecard Performance
- Drive and improve VHC performance

Proven track record in a Senior Aftersales Role within the automotive industry
- Strong leadership and coaching skills
- Multi-site and remote management experience
- Our Commitment to Diversity

Our policy is to employ the best-qualified people and provide equal opportunities for the advancement of employees, including promotion and training. We do not discriminate against any person based on gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Join us and take the next step in your career with one of the UK’s leading automotive retailers

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