Business Development Manager
1 month ago
Business Development Manager - Residential and 2nd charge Mortgages Salary: Open to discussion Location: Watford Benefits: Private Health & Dental Care + Pension Plan + Many more Key Accountabilities
- Responsibility for creating, retaining and growing new customer relationships within the residential mortgage and second charge markets including packaging partners, mortgage intermediaries and network partners.
- Work closely with internal sales team to identify new business opportunities.
- Liaising with our residential and second charge underwriting teams to provide high standard of service to our broker partners.
- Form strong relationships with key stakeholders and third parties where required.
- Hold regular face to face meetings with broker partners in line with personal objectives and willingness to work outside of designated region
- Attend head office meetings where required.
- Gain an in-depth understanding of our broker portal and Fusion system to be able to resolve queries relating to our residential and second charge broker portal.
- Developing excellent working relationships with our broker partners and internal working relations with our broker support, underwriting and sales team to deliver enquiries & completions in line with key business objectives & strategic goals.
- Develop a deep understanding of our residential mortgage and second charge product range and a working knowledge of other lending products.
- Developing a deep understanding of our packaging requirements set out in our lending policy to improve quality of loan packs and expedite completion by reducing the outstanding needs requested by our underwriters.
- Understanding of regulatory requirements and responsible lending policies adhering to company policy at all times.
- Able to competently deal with incoming calls and case referrals from broker partners regarding potential and existing loan applications distributing calls and actioning where possible.
- Able to competently deliver training on our products, criteria and packaging requirements to a high standard to new brokers and their teams in line with our lending policy guidelines.
- Monitor market changes and competitor analysis to support product development team and develop wider industry knowledge.
- Able to undertake additional duties including system testing where appropriate
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