Senior Administrator
3 weeks ago
Band 4 Senior Administrator - Healthy Child Programme, West Sussex
West Area (Chichester, Bognor and Littlehampton)
Based at either Bognor War memorial Hospital or Bicentenial Building, Chichester. Travel will be required across the West team area.
Please see additional current adverts for roles in our West and Central Areas of West Sussex
East Area (Crawley, Burgess Hill and East Grinstead)
Central team - Horsham, Lancing, Worthing and Adur regions.
This post is for between 30 to 37.5 hours per week.
This is an exciting opportunity for an experienced administrator to lead a team of administrators working in the Healthy Child Programme.
You will be solution focused and have good digital skills, especially in the accurate and appropriate use of electronic patient record systems such as system one. You will be able to work with large amounts of data and prioritise workstreams. You will enjoy quality improvement and aim to provide an excellent service to each of our families who contact the service every time. You will have good communication skills, be patient, kind, have a positive attitude and enjoy working as a team. You will be keen to develop your leadership, quality improvement, information governance and change management skills within your role and responsibilities.
You will be able to travel across site to support your administrative colleagues as required.
Main duties of the jobYou will provide systems administration including support for use and maintenance of SystmOne electronic record keeping, setting up and overseeing electronic rota's such as duty rotas, clinic rotas. Support offered will be both virtual and when required face-to-face for HCP Team Leads, clinicians and administrators, as directed by the Team Lead and/or Senior HCP Management Team.
The post holder will provide training, supervision, and support to HCP team administrators and travel across the area to provide this face to face as required.
You will support the HCP service with quality improvement initiatives and help develop tools to aid planning and monitoring of service developments.
You will work within the trust information governance standards and escalate any issues appropriately.
About usWe are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.
Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.
Why work for us?
- Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
- Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
- Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
- Excellent training and development opportunities
- Research opportunities
- Cost-effective workplace nurseries in Crawley, Hove and Brighton
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
- Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
- Located in stunning Sussex, with easy access to the South Downs and the coast
- Access to a wide range of benefits and discounts for NHS staff
Please see attached JD and PS for job role and responsibilities.
You will work within the trust information governance standards and escalate any issues appropriately.
Person Specification Qualifications- oSecretarial qualification RSA 3 or demonstrates equivalent knowledge through experience
- oSchool leaving qualification (GCSE or equivalent) in Maths and English language or able to demonstrate equivalent competence. Computer related certificate or equivalent e.g. ECDL
- oWorking in an office environment where a large and diverse range of callers and multiple competing tasks (4)
- oCommunicating effectively with a diverse range of people. (2)
- oHandling personally or commercially sensitive information (2)
- oStock control and ordering supplies (2)
- oworking with electronic patient record system
- experience of using system one
- experience of service development
- oWell-developed communication skills, including an ability to discuss sensitive issues with tact and discretion and explain administrative procedures in a clear, concise way.
- oA good understanding of customer care and able to demonstrate how to put this into practice in everyday situations
- oAble to work as part of a team and ensure that senior managers or clinical leaders are well informed
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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