Associate Director Partnership Account Management
4 weeks ago
Contract Type: Full-time, permanent Location: Brighton (remote) As an Associate Director Partnership Account Management, you will be responsible for managing, nurturing and growing relationships with our strategic University partners in the UK and Ireland. Your primary goal will be to ensure that our partners have the necessary support and guidance, underpinned by a KPI driven account plan to effectively achieve our mutual ambitions in the short, medium, and longer term. You will serve as the main point of contact for partners, addressing their needs, resolving issues, and driving mutual growth and success. If you are a proactive, results-oriented individual with a passion for building partnerships and driving business outcomes, we invite you to apply for this exciting opportunity ABOUT THE ROLE
- Develop and maintain strong, long-lasting relationships with key University partners.
- Serve as the primary point of contact for partner inquiries, requests, and escalations.
- Conduct regular check-ins and business reviews with partners to assess performance, identify areas for improvement, and align on strategic objectives.
- Develop and operationalise a key account plan for each of our partners, underpinned by a clearly defined set of relevant KPIs.
- Nurture the account to ensure contractual obligations are met, risk of churn remains low, and opportunity to renew remains high.
- Identify ways in which to grow the account via a range of upsell and cross-sell opportunities.
- Build and maintain partner accounts, including new opportunities for growth on the CRM, ensuring that the system is regularly updated.
- Maintain one version of the truth in terms of partner expectations relating to student volumes.
- Collaborate with each partner and our internal teams to implement an effective governance structure to drive the delivery of the key account.
- Provide ongoing support and guidance to partners, communicating and collaborating effectively with them to achieve defined goals.
- Provide market insights and thought leadership as part of Study Group’s ‘value-add’.
- Enable and support the product team with the delivery of an annual portfolio review to ensure all product remains competitive, relevant, and current.
- Track partner performance metrics and KPIs, identifying opportunities for improvement and implementing strategies to maximise growth and profitability.
- Identify and pursue new business opportunities within partner organisations.
- Grow the accounts in line with contractual obligations and/or partner expectations.
- Act as a liaison between partners and internal teams, advocating for partner needs and priorities, and becoming the ‘voice of the partner’ in Study Group.
- Monitor market trends, competitor activities, and industry developments to identify opportunities and threats within the University partner ecosystem.
- Proven experience in partner management, account management, or sales, preferably in the Education industry.
- Strong interpersonal and communication skills, with the ability to build rapport and influence stakeholders at all levels.
- Assertive decision-maker with ability to hold multiple teams accountable to deliver to a defined set of KPIs.
- Strategic thinker with a track record of driving results and exceeding targets.
- Excellent project management and organisational skills, with the ability to manage multiple priorities simultaneously.
- Proficiency in CRM software and other relevant tools for partner management and reporting.
- Knowledge of sales and marketing principles and practices
-
Brighton, East Sussex, United Kingdom Study Group UK Ltd Full timeAssociate Director Partnership Account Management Contract Type: Full-time, permanent Location: Brighton (remote) As an Associate Director Partnership Account Management, you will be responsible for managing, nurturing and growing relationships with our strategic University partners in the UK and Ireland. Your primary goal will be to ensure that our...
-
Brighton, East Sussex, United Kingdom Study Group Full timeContract Type: Full-time, permanent Location: Brighton (remote) As an Associate Director Partnership Account Management, you will be responsible for managing, nurturing and growing relationships with our strategic University partners in the UK and Ireland. Your primary goal will be to ensure that our partners have the necessary support and guidance,...
-
Brighton, United Kingdom Study Group Full timeContract Type: Full-time, permanentLocation: Brighton (remote)As an Associate Director Partnership Account Management, you will be responsible for managing, nurturing and growing relationships with our strategic University partners in the UK and Ireland. Your primary goal will be to ensure that our partners have the necessary support and guidance,...
-
Associate Director Partnership Management
4 weeks ago
Brighton, United Kingdom Study Group Full time**Contract Type**: Full-time, permanent **Location**:Brighton (remote) As an Associate Director Partnership Management, you will be responsible for managing, nurturing and growing relationships with our strategic University partners in the UK and Ireland. Your primary goal will be to ensure that our partners have the necessary support and guidance,...
-
Brighton and Hove, United Kingdom Study Group Full timeContract Type: Full-time, permanent Location: Brighton (remote) As an Associate Director Partnership Account Management, you will be responsible for managing, nurturing and growing relationships with our strategic University partners in the UK and Ireland. Your primary goal will be to ensure that our partners have the necessary support and guidance,...
-
Associate Director
4 weeks ago
Brighton, East Sussex, United Kingdom Study Group Full timeContract Type: Full-time, permanent Location: Brighton (remote) As an Associate Director Partnership Account Management, you will be responsible for managing, nurturing and growing relationships with our strategic University partners in the UK and Ireland. Your primary goal will be to ensure that our partners have the necessary support and guidance,...
-
Associate Director Development Management
2 weeks ago
Worthing, West Sussex, United Kingdom Sussex Partnership NHS Foundation Trust Full timeWe are inviting applications from those with a nursing, psychology, allied health professionals or medical background for the post of Associate Clinical Director for Forensic Healthcare Services (FHS) in Sussex. This is an exciting opportunity for someone to join the leadership team for FHS in the context of the new Specialist Services Division within the...
-
Accounts Director or Partner
1 day ago
Brighton, East Sussex, United Kingdom Study Group Full timeJob Description Contract Type : Full-time, Permanent This strategic role represents a unique opportunity to make a significant and lasting impact at the leading provider of international education and will raise the profile of the successful candidate across Study Group and our extensive network of UK & Europe university partners. In conjunction with...
-
Accounts Director or Partner
1 week ago
Brighton, East Sussex, United Kingdom Study Group Full timeContract Type : Full-time, Permanent Location : This strategic role represents a unique opportunity to make a significant and lasting impact at the leading provider of international education and will raise the profile of the successful candidate across Study Group and our extensive network of UK & Europe university partners. In conjunction with a team...
-
Accounts Director or Partner
1 week ago
Brighton, East Sussex, United Kingdom Study Group Full timeContract Type : Full-time, Permanent Location : This strategic role represents a unique opportunity to make a significant and lasting impact at the leading provider of international education and will raise the profile of the successful candidate across Study Group and our extensive network of UK & Europe university partners. In conjunction with a team...
-
Full-time Accounts Manager
1 month ago
Brighton, East Sussex, United Kingdom Reed Full timeReed Finance are partnered with a highly regarded and well-established accountancy practice in the recruitment for an Accounts Manager to join their existing team. Initially this role will be for a minimum 6 month period, howevercould potentially be a temp to perm opportunity for the right candidate if desired. The practice offers flexible hybrid...
-
Associate Clinical Director
3 weeks ago
West Sussex, United Kingdom Sussex Partnership NHS Foundation Trust Full timeJob summary We are inviting applications from those with a nursing, psychology, allied health professionals or medical background for the post of Associate Clinical Director for Forensic Healthcare Services (FHS) in Sussex. This is an exciting opportunity for someone to join the leadership team for FHS in the context of the new Specialist Services...
-
Associate Clinical Director
2 weeks ago
Worthing, West Sussex, United Kingdom Sussex Partnership NHS Foundation Trust Full timeWe are inviting applications from those with a nursing, psychology, allied health professionals or medical background for the post of Associate Clinical Director for Forensic Healthcare Services (FHS) in Sussex. This is an exciting opportunity for someone to join the leadership team for FHS in the context of the new Specialist Services Division within the...
-
International Partnerships Manager
3 weeks ago
Sussex, United Kingdom University of Sussex Full timeHours: Full time (37.5 hours) Requests for flexible working options will be considered (subject to business need). Applications must be received by midnight of the closing date. Expected Interview date: To be confirmed Expected start date: As soon as possible About the role The University of Sussex is seeking to recruit an International Partnerships...
-
Partnership Associate
19 hours ago
South East London, United Kingdom Lifetime Training Ltd Full timehat will you be doing? Develop and maintain trusted relationships with key stakeholders to ensure high levels of customer satisfaction. Where required, take the lead for specific employer partners as directed by the Partnership Consultant. Build relationships with and work collaboratively across internal teams to ensure timely and successful delivery of...
-
Partnership Associate
3 days ago
South East London, United Kingdom Lifetime Training Ltd Full timehat will you be doing? Develop and maintain trusted relationships with key stakeholders to ensure high levels of customer satisfaction. Where required, take the lead for specific employer partners as directed by the Partnership Consultant. Build relationships with and work collaboratively across internal teams to ensure timely and successful delivery of...
-
Partnership Associate
17 hours ago
East Ham South, United Kingdom Lifetime Training Ltd Full timehat will you be doing? Develop and maintain trusted relationships with key stakeholders to ensure high levels of customer satisfaction. Where required, take the lead for specific employer partners as directed by the Partnership Consultant. Build relationships with and work collaboratively across internal teams to ensure timely and successful delivery of...
-
Energy Business Manager
7 days ago
Brighton, East Sussex, United Kingdom Green Recruitment Company Full timeEnergy Solutions Business Manager Brighton, England, United Kingdom (Hybrid) The Green Recruitment Company are delighted to be partnered with a leading global energy solutions provider who are currently seeking an Energy Solutions Business Manager. Reporting directly to the Global Business Director, this role is responsible for spearheading the...
-
Energy Business Manager
1 day ago
Brighton, East Sussex, United Kingdom The Green Recruitment Company Full timeRenewable Energy Solutions Business Manager (senior leadership position) Brighton office twice/week with site visits The Green Recruitment Company are delighted to be partnered with a leading global energy solutions provider who are currently seeking an Energy Solutions Business Manager. Reporting directly into the Global Business Director, this role...
-
Energy Business Manager
3 weeks ago
Brighton, East Sussex, United Kingdom The Green Recruitment Company Full timeJob Title : Energy Solutions Business Manager (senior leadership position) Location : Brighton office twice/week with site visits The Green Recruitment Company are delighted to be partnered with a leading global energy solutions provider who are currently seeking an Energy Solutions Business Manager. Reporting directly into the Global Business...