Manager, Account Management

1 day ago


Fakenham Norfolk, United Kingdom Elis Full time

Elis is a leading provider of professional garments and linen rental and care services. The optimization of this investment in terms of cost, quality and added value for our customers is a strategic priority for the group and in the UK.
As a Textile Manager your job will be to Control the linen management for a site, ensuring that customer product availability is maximised whilst controlling the textile spend and ensuring that Elis realise maximum value from their investment in textiles.
Provide insight to & work with all stakeholders to ensure Customers are on service types and replenishment settings that are both appropriate to their needs and generate manageable demand to Production, flexing demand with the seasons. Act as a "Centre of Knowledge" for the best setup of customers within the Elis systems, and for the range of textiles in use within the plants. Liaising with colleagues in Account Management and Customer Services to address customer demands and drive best practice.
Monitor all elements of financial impact of the linen pool (Budgets)
Forecast demand, taking into account seasonal demand and local events, ensuring service is maintained
Ability to work cross-functionally with all levels and roles within the laundry.
Good attention to detail, with the ability to analyse & interpret data, summarising it in an appropriate form for others
IT literate (MS Office, ERP systems)
To be flexible and able to react quickly to the needs of the customer and business.
Educated to degree or equivalent / work experience working in a highly customer focused service environment.
33 Days Holiday
Company Pension
Discounted Gym Membership
Employee Assistance Programme
On-site Parking
Private Medical
Life Assurance
We are able offer, and encourage career growth, and have national coverage to facilitate ambition.
Competitive Salary
~ Bonus
~33 days holiday per year (Incl Bank Holidays)
~ Company Pension
~ Private Medical

Then apply online HR & Talent Resourcing Manager


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