Application Support
2 weeks ago
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Base pay rangeLocation: Brighton (Hybrid Working)
Salary: £45,000 We are seeking a dynamic and experienced Application Support Specialist to join a well-respected Digital Marketplace. In this role, you will play a critical part in facilitating the integration of partners onto their platform, ensuring seamless API integrations and partner satisfaction. Key Responsibilities- Facilitate the integration of partners onto our platform, ensuring smooth API integrations.
- Utilize your technical expertise to troubleshoot technical issues, debug code, and diagnose integration problems.
- Manage projects effectively, prioritizing tasks, handling multiple projects simultaneously, and meeting deadlines.
- Maintain a customer-centric approach throughout the integration process, ensuring partner satisfaction.
- Strong understanding of APIs
- An understanding of web services, RESTful architecture, and related technologies.
- Proficiency in troubleshooting technical issues, debugging code, and diagnosing integration problems.
- Excellent project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
- Familiarity with CRM systems, ticketing platforms, and other support tools is a plus.
- Seniority level Not Applicable
- Employment type Full-time
- Job function Information Technology
- Industries IT Services and IT Consulting
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