Automotive Analyst
1 week ago
Are you an experienced Analyst who enjoys delivering data insight and reporting? Do you have experience of working in the automotive industry with luxury vehicles?
As a Warranty Analyst and Reclaim Support with the MSXI Global group, you will have the opportunity to support the Warranty teams to identify component failure rates, detailing the root cause, from warranty claims data and warranty returned parts. From this data you will support the OEM to recover the costs from the suppliers and reduce costs.
The ideal candidate will be experienced in collating, analysing and reporting data, with a passion for reporting on metrics and business information from various data sources on time to a high standard.
Day to day, the role will include delivery of metrics from various data sources and systems using assigned templates. You should be comfortable presenting your reports and analysis to Senior Management along with improvement recommendations. You will also liaise with engineering and reclaim department supporting the parts return process.
The aim of the Warranty Analyst and Reclaim Supportis to monitor warranty claims trend by top 50 issues and model and liaise with technical to ensure they are covered by known topics/fixes.
Ability to collaborate with and support other departmental teams, including Field Quality Team, in improving business practices and processes
Ability to identify trends within data sets and forecast predications on reclaim potential and timelines
Analysis of warranty claims import duty and cost calculations
Provide information, in various formats to the Warranty and Technical teams, on KPIs to improve fix implementation
Proven analytical skills and the ability to interpret data and produce reports- preferably within an OEM Automotive Aftersales environment
IT literate with strong Microsoft Office skills, in particular MS Excel, Access and PowerBi
Enthusiastic, flexible and proactive personality
Personal qualities of integrity, credibility, and a commitment to and passion for the brand
40 hours per week (Monday Friday)
~ Competitive Salary
~ 25 days annual leave
~ company contributory pension plan
~ cash back health care scheme, life assurance
~ car salary exchange scheme
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