Online Events Manager

1 month ago

Birmingham, United Kingdom TravelPerk S.L. Full time

Backed by world-class investors with portfolios including AirBnB, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team comprises A-players from the travel and technology industries.
We’ve been named the fastest-growing SaaS startup in the world by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired. We’re revolutionizing the B2B corporate travel market—worth over $1.We have welcomed and acquired the likes of Click Travel ,NexTravel and Albatross to the team. Our dedicated in-house MICE (meetings, incentives, conferences, and events team) team works closely with our customers so their group travel and event needs go off without a hitch by ensuring necessary venues and hotels are booked to meet each customer’s unique needs. We’re hiring a Meetings and Events Manager to serve as primary support for our global customer base, with a focus on our Enterprise customer base. You’ll be responsible for working with customers on small to medium size group and MICE requests, while also partnering with Sales and Account Management to highlight the value of the MICE team to customers and sell the add-on service.
We are looking for people with an interest in travel but more importantly committed to providing a 7 star customer experience to our amazing customers. Putting together RFP’s for a large portfolio of customers, predominantly UKI based accounts, and managing the process from proposal to negotiation terms including site inspections (as relevant and appropriate)
Dealing with phone calls and email requests/queries from existing and potential new customers in a timely manner
Providing all TravelPerk customers with suitable options and recommendations of the best way to meet their event or group accommodation requirements
Acting in accordance with all Company Quality Standard and Procedures
Being part of the global MICE team and actively help and assist colleagues as needed
Coaching and mentoring junior team members as well as new joiners
2 years of previous sales experience working in a venue sourcing/meetings & events team, preferably agency or hotel background
~ Problem solving attitude with ability to deliver quality work when working under pressure or tight deadlines
~ A friendly and professional telephone manner
~ Confident in negotiating rates with suppliers over the phone and via email
~ A positive, flexible attitude and a great team player
~ Good knowledge of event venues/hotels and destinations worldwide
~ Competitive compensation, including equity in the company;
~ Generous vacation days so you can rest and recharge;
~ Health perks such as private healthcare or gym allowance, depending on location;
~ "Flexible compensation plan" to help you diversify and increase the net salary;
~ Unforgettable TravelPerk events, including travel to one of our hubs;
~ A mental health support tool for your well-being;
~???? We take an IRL - first approach to work, where our team works together in person 3 days a week . As such, this role requires you to be within commuting distance of our hub . At TravelPerk, we prioritise experience and potential over academic qualifications for this role. For certain roles, we provide relocation assistance. English is our official office language, so we request that resumes be submitted in English for effective communication.

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