Account Director

4 weeks ago

London, United Kingdom Certus Sales Recruitment Full time

Account Director – MarTech
London - Hybrid
52-68k Base, 66-83k OTE + Excellent Benefits

Our client is a leading global strategic insight agency. With their impressive account base, which includes many of the world’s leading brands, a solid portfolio of solutions including co-creation, social media management and extensive market research, they are well placed for further and significant growth. They now have an exciting hybrid opening in London for an experienced and enthusiastic Account Director.

Account Director responsibilities:

  • Client Relationship Management: Building and maintaining strong relationships with existing clients to understand their needs, concerns, and goals
  • Renewal Strategy Development: Developing comprehensive strategies to ensure client retention and renewal
  • Contract Renewal Negotiation: Negotiating contract renewals, including pricing, terms, and conditions
  • Customer Satisfaction: Ensuring high levels of customer satisfaction by addressing client concerns, resolving issues, and providing exceptional service
  • Cross-selling and Up-selling: Identifying opportunities to cross-sell or up-sell additional products or services to existing clients
  • Account Planning: Developing and executing strategic account plans to maximise client retention and growth opportunities
  • Monitoring and Reporting: Monitoring client health and engagement metrics to proactively identify potential renewal risks and opportunities
  • Oversee 60+ account with annual revenue exceeding 1.7 million
Account Director requirements:

  • Be degree educated (2:1 and above)
  • 5+ years Account manager or Account Director
  • SaaS, MarTech, or tech sector
  • Demonstrable credibility and gravitas with superior verbal and written communication skills
  • Entrepreneurial and ethical
  • Balance in competing priorities and managing multiple projects/accounts
  • Autonomous
  • Demonstrable leadership traits
Account Director rewards:

  • A base salary circa 52-68k
  • An uncapped OTE of 66-83k
  • Health coverage
  • Life insurance
  • Generous holidays
  • EAP
  • Career progression
The Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing, and IT recruitment services to the business community throughout the UK, Europe, North America, and Australia. #J-18808-Ljbffr

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