Community Engagement Lead

2 weeks ago

London, United Kingdom Notting Hill Genesis Group Full time

Notting Hill Genesis (NHG) is one of London's leading housing associations and is on an exciting journey to create better places and communities where people can thrive for the long term. Our residents have told us that a sense of community plays a crucial role in their overall experience. They need a place they can call home and a community they can feel a part of and engage with.

As the Community Engagement Manager, you will play a key role in helping shape and deliver change and opportunities for NHG’s communities and residents.

You will co-ordinate the activities of the Communities Team to ensure the projects delivered meet the key priorities of our Better Together Corporate Strategy with a particular focus on our Customer Strategy.

Provide excellent management across our community and non-residential assets leveraging them to build and support communities and deliver general amenity and multi-use spaces while providing exceptional standards of efficiency and value for money.

How you’ll do it

You will support the Communities and Social Value team to deliver programmes to improve community cohesion and engagement on our places and estates and maximise social value outputs.

You will develop and maintain effective collaborative relationships with a range of key stakeholders and strategic partners delivering programmes (to include Community Development Trusts, Social Enterprises and other community organisations/local stakeholders) ensuring a co-ordinated and cohesive approach to delivery between NHG staff, third party partners, external stakeholders and customers to achieve programme objectives and outputs, value for money for NHG and a great experience for customers.

You will deliver a community engagement strategy across our places and estates with a particular focus on the activity within our non-residential assets, you’ll be responsible for ensuring the smooth running of day-to-day activities and effective professional management of all key stakeholders and residents involved with the programme.

You will ensure monitoring, evaluation and reporting of services and outputs, managing bookings for partner organisations, ensuring compliance with Health and Safety and Data Protection requirements, managing and coordinating partners to ensure good financial and facilities management is maintained at all times.

Balance maximising income opportunities of community assets, while continuing to prioritise use that delivers social value and community benefit encouraging financial sustainability.

The Ideal Candidate

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.

Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.

  • Experience in delivering excellent service delivery against key performance indicators.
Experience of delivering programmes of activity to meet community needs.

Experience of budget and financial management including processing of invoices.

  • Experience of Facilities Management, Health and Safety and GDPR requirements.
What’s in it for you?

Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.

Benefits include:

  • Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
  • Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
  • Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
  • Health cash plan
  • Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
  • Interest free loans - season ticket loan, tenancy deposit loan, and training loan
  • Cycle to work scheme.
  • Life Assurance x 4 annual salary
All about us

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.

For more information on what we do and what makes us different please visit:

We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit:

Selection Process

Step 1: If you are interested, please send your application now Closing date is 14th May 2024.

Step 2: Successful candidates will be asked to do an assessment

Step 3: Successful candidates will be invited to interview

Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.

Should a redeployee apply for this role, their application will be considered before any others.

NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

  • Salary £37,703 to £41,892 per annum for 35 hours per week.
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