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Account Handler

2 months ago

Bournemouth Dorset, United Kingdom Cowell Recruitment Full time €40,000

Job Title: Commercial Account Handler
Location: Bournemouth or Poole
Cowell Recruitment are delighted to be assisting our client in their search for a Commercial Account Handler based in Bournemouth or Poole.
Due to expansion, an exciting position has become available for a Commercial Account Handler to join our friendly and professional team. The successful candidate will earn a competitive salary with an opportunity to build a successful career. You will be ready to seize the opportunity and make a stamp in the market for yourself and your career.
Come and join us and work in a well-established company that invests in its staff and provides continuous training and support and an opportunity to grow in the business.
**Training will be provided for the right candidate.
Key Responsibilities of a Commercial Account Handler: *Not limited to
Client Support and Relationship Management:
*
* Serve as the primary point of contact for day-to-day client inquiries and support.
* Build and maintain strong relationships with commercial clients, ensuring a high level of service and satisfaction.
* Assist Account Executives in managing client relationships by addressing routine questions, requests, and administrative needs.
Policy Administration and Documentation:
*
* Prepare, issue, and maintain accurate insurance documentation such as policies, endorsements, certificates, and renewals.
* Handle policy changes, renewals, and adjustments as needed, ensuring all documentation is correct and up-to-date.
* Process endorsements and mid-term adjustments in accordance with company guidelines and client requirements.
Renewals and Client Retention:
*
* Manage the renewal process by gathering information, preparing renewal submissions, and negotiating terms with insurers.
* Ensure timely and efficient completion of renewals to retain clients and minimize coverage gaps.
* Assist in presenting renewal terms to clients and explain any changes in policy coverage or premium.
Claims Support:
*
* Provide administrative support during the claims process, including submitting claims on behalf of clients.
* Liaise between clients and insurers to ensure a smooth claims experience and timely resolution of issues.
* Track claims progress and update clients on the status of their claims.
What you will get:
Competitive basic salary up £40k (Neg / DOE)
* Opportunity to make an impact in a growing, dynamic company.
* Collaborative and energetic work environment with opportunities for career development.
What you will also get:
* Pension scheme
* 22 days holiday, increasing to 27 days through service (plus bank holidays)
* Access to a Healthcare Cash plan, which gives you access to 17 different benefits, all paid for by us
* Excellent training and development schemes with accelerated career progression
* Company funded CII professional qualification
* Enhanced maternity & paternity policies
* Cycle to work loan scheme available to all employees
* Discount on gym membership across the UK - national and local gyms included
* Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.
* Access to hundreds of high street retailer discounts through our reward and recognition platform
* Employee Assistance Programme (EAP) to support employees outside of work
* The above details just a handful of the benefits available to our employees, more information will be made available through the recruitment process
Hours:
Monday - Friday 09:00 - 5:30 pm
Onsite role only
COWELL RECRUITMENT is an equal opportunities recruiter. E&OE