Head office ›

Our Head Office is in Skipton – a friendly market town in North Yorkshire on the edge of the Yorkshire Dales and recently voted one of the best places to live in Britain What may surprise you is that behind the walls of The Bailey, our open, purpose-built building, lays a vibrant ‘hub’, a real community where lots of people share our passion for our customers in a variety of roles and functions.
It’s our centre of operations and home to Skipton Direct, our Customer contact centre. It’s also a great place to work with a restaurant, café, multitude of on-site services and some of the best views the local area has to offer, right from your office window
Head Office Departments
We have expertise in organisational development, reward, internal communications, pensions, employee relations, learning and development, People insight, talent attraction and so much more.
Things move fast here but no matter what your speciality, support for the wellbeing, personal and professional development of all of our people is at the heart of what we do.
We focus on building great relationships with our brokers and key lending partners to deliver 95% of The Society’s lending.
We take time to listen and really getting under the skin of our brokers, to understand them and to add value to their business with a personal, common-sense and flexible approach
Digital
We are on a journey to make Skipton a Society for the Digital Age. As part of our team you’ll create the best possible online experience every time our customers interact with us. The talent we need comes in all shapes and sizes but whether you’re a design expert, customer experience specialist, e-mail guru, analyst whizzer, delivery professional or content connoisseur, you’ll work to understand our customers needs and deepen our relationships with them. Financial control, Financial Reporting, Group tax, Decision Support, Procurement and cost Management.
We draw on our specialist skills, knowledge and expertise to analyse complex financial data and use that insight to report, plan, offer professional advice and to improve the way we do things.
you'll also have the opportunity to develop new skills, build valuable experience and make the most of a wide spectrum of finance roles.
Our Operations teams help us to get the best out of every area of the society and we are passionate about improving efficiencies, resolving issues and making a real impact. We develop standards, procedures and policies and identify actions to improve performance. From resolving customer issues to assessing quality, improving customers’ journeys to introducing regulatory change, we have a variety of roles and plenty of scope for career development.
Our core Mortgage and Savings platform is developed internally and is supported in house alongside other applications. Working together as a strong team, showing each other respect and taking ownership for our own performance.
Information Security and IT Risk ensure that protecting our information assets is at the heart of everything we do. Our solution delivery teams include technical roles such as Solutions Architects where you’ll be exposed to cutting edge technology, to process roles such as Project Managers. This area includes technical roles such as SQL Data Base Administrators, process roles aligned to ITIL best practice and entry level roles on the service desk where many of our most experienced colleagues and leaders started out their IT careers.
We’ve recently committed to investing more behind the Skipton brand and there’s significant focus on driving our brand equity and ensuring customers understand all the great reasons to choose Skipton. Working with leading media and creative agencies, our focus is on delivering best in class integrated marketing campaigns that deliver strong return on investment to the society.
Our team is constantly evolving and the focus on brand means there’s a packed agenda, lots of time investment from our leadership team and an everyday need to collaborate with teams from all across the business. We are responsible for designing and looking after products which work for both the Society and our customers in mortgages, savings, insurance and protection. 5bn of mortgages, as well as a full range of Insurance and Protection products.
Our team is made up of a variety of roles and expertise and we work closely with other departments across the Society to ensure that our products stack up against the competition, deliver solid financial performance and most importantly are right for our customers.
We are responsible for the delivery of change across the business, from Concept, through to Delivery and Closure, ensuring this is done within the agreed cost, quality, timescales and benefits. We are also responsible for developing and maintaining the Society’s core computer applications.
Having the right people with the right skills is crucial to ensure the successful delivery of projects across the business, therefore our roles include Systems Developers, System Testers, IT Architects, Project Managers, Business Analysts and Portfolio Office Analysts who work together to deliver a diverse portfolio of change.
Because what we do is an integral part of driving the business forward, in alignment with the business strategy, we need passionate people who can help us continue to deliver excellence and manage change effectively, whilst always putting our customer’s first.
The Integration of Skipton Financial Services into Skipton Building Society on 1st August 2016 means that we can give our customers’ an even better service
Skipton Financial Advice help our customers achieve their future financial goals and ensure they receive the highest level of service and solutions in the fields of investments, inheritance tax and retirement planning.
Our network of branch and home based Financial Advisers guide our customers face-to-face, but we also have a large team of Head Office based colleagues who play a critical role in ensuring our Advisers’ are equipped with the right tools and knowledge.
We are looking for people with different backgrounds and skills so whether you enjoy building great relationships, have a keen eye for detail or a head for figures you’ll be working with a team who are passionate about delivering the very best for our customers.
Either way, we’ll provide you with development, support and an opportunity to undertake a range of professional qualifications.
Risk
In a constantly changing and highly-regulated industry, we have many teams working to help identify, assess and protect our business, colleagues and employees from risk
You could be analysing data and trends, putting measures and controls in place that protect our investments, working with our regulators – the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) or carrying out audit reviews to ensure we have effective controls and governance in place.
Whether you’re an experienced Risk Manager or just starting your career, we’re looking for people with the ambition and drive to take on new challenges
We are dedicated to helping our customers plan for their life ahead
Meet some of the people who work at Skipton Building Society.
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