Service Manager

4 weeks ago

StokeonTrent Staffordshire, United Kingdom University Hospital of North Midlands NHS Trust Full time

To provide operational and strategic management of the cardiology catheter laboratories (cath labs) at University Hospitals of the North Midlands (UHNM), including:


Drive the operational running of the cath labs to ensure the service provides responsive, high quality, safe and innovative patient care on a daily basis.
Provide strategic leadership to develop the service consistent with the Directorate and Division's strategic aims and in line with local and national developments.
Lead the professional development of the multi-disciplinary cath lab team, including the implementation and development of relevant Trust wide guidelines, the training and development agenda for cath lab staff, and recruitment and retention initiatives.
Engage proactively in the Division's Clinical Governance processes, including reporting and investigation of incidents and complaints and implementation of relevant action plans.
Act as a leader and role model to create a positive and inclusive culture, and support effective communication between the cath lab department and Directorate Management Team.
Lead the team in the monitoring and implementation of safe practice, including Datix incident reporting and attend the monthly department mortality and morbidity meeting

To provide operational and strategic management of the cardiology catheter laboratories (cath labs) at University Hospitals of the North Midlands (UHNM), including:


Drive the operational running of the cath labs to ensure the service provides responsive, high quality, safe and innovative patient care on a daily basis.
Provide strategic leadership to develop the service consistent with the Directorate and Division's strategic aims and in line with local and national developments.
Lead the professional development of the multi-disciplinary cath lab team, including the implementation and development of relevant Trust wide guidelines, the training and development agenda for cath lab staff, and recruitment and retention initiatives.
Engage proactively in the Division's Clinical Governance processes, including reporting and investigation of incidents and complaints and implementation of relevant action plans.
Act as a leader and role model to create a positive and inclusive culture, and support effective communication between the cath lab department and Directorate Management Team.
Lead the team in the monitoring and implementation of safe practice, including Datix incident reporting and attend the monthly department mortality and morbidity meeting

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.


UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Post-graduate qualification in healthcare management, or equivalent evidence of continuing professional development


Knowledge, Skills, Training and Experience
Minimum of 4 years experience in tertiary cardiology with a sound working knowledge of the cardiac cath laboratories
Previous experience of service development /planning
Previous experience of managing staff, including recruitment, performance management and development of

Previous clinical experience of cardiac catheterisation Procedures


Knowledge, Skills, Training and Experience

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