Team Leader

3 days ago

Slough Berkshire, United Kingdom Levy Full time

Team Leader - Bars and Cafes | National Theatre London
£NT Food & Drink is a unique partnership between the NT, Levy UK&I and KERB Events. Together we are creating a world class hospitality destination embedded within the heart of the National Theatre’s (NT) operations, ensuring all public facing venues, as well as internal hospitality and commercial events, support the NT’s overall vision, values, and culture. The venue is made-up of three iconic theatres, housed in a brutalist architectural masterpiece, prominently poised on the banks of the River Thames, on the South Bank. The Theatre Bars and Cafes department consists of the Atrium Café – the main café located on the ground floor by the Bookshop, the Grind coffee and cocktail bar, six theatre bars and the members Bar called the Foyle Room.
As a Team Leader , you will use your skills to maintain a high standard of quality work. This role is a floor-based role and you’ll be responsible for overseeing the delivery of operations in our Theatre Bars or Café department, and the first point of contact for Customer Service Advisors (CSA) if they need assistance. As Team Leader you will lead, supervise, motivate and support to coordinate CSA’s, ensuring delivery of a world class hospitality experience to all patrons of the NT. As Team Leader you will:
Drive coffee and cocktail standards in our Theatre Bars & Cafes department ensuring teams are trained, informed and maintain high standards 
Comply with Food Handling & Hygiene standards
Team Leader Requirements:
Flexible – you will be required to work evenings, weekends, and bank holidays 
Healthcare & Wellbeing – Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme.
~ Exclusive Perks & Discounts – Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia.
~ Workplace Benefits – Meals on duty, pension scheme, life assurance, and professional subscriptions paid.
~ Leave & Family Support – 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby’s 1st birthday, and a holiday purchase scheme.
~ Career & Financial Support – Ongoing training & development, career pathways, financial wellbeing programme, and preferred rates on salary finance products.

Exclusive National Theatre discounts (15% off outlets, 25% off Bookshop, complimentary show tickets)
Food & drink discounts (Kerb Card: 50% off drinks, 20% off food at Seven Dials Market)
Discounted onsite parking (£4/day)
Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage.
Why Join Us as Team Leader? 
At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual’s unique strengths.

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