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Estate Officer

1 month ago

Telford Shropshire, United Kingdom Bournville Village Trust Full time

Location: Birchfield Way, Lawley, Telford

Are you interested in estate, property and leasehold management, have great people skills and a desire to make a difference? Then this is an unmissable opportunity to work for an organisation like BVT. We are looking for an Estate Officer to work in Lawley, being part of our Estates and Stewardship Team, to deliver expert estate management and property alterations and guidance to a wide range of customers.

We are a charitable trust with a diverse portfolio of stock and services and a Stewardship Service that requires us to deliver on a significant amount of green open spaces and infrastructure. The Estate Officer role would be perfect for someone who is looking for a real variety in work whilst making a difference to the customers we serve.

We aspire to having a diverse and inclusive workforce. To help achieve this, we offer job opportunities that are agile and centred on personal and professional development in an environment where well-being and work-life balance is a key part of our culture.

Job Profile

Managing our estate and delivering successful stewardship services, in line with our Long Term Stewardship Agreement and Lawley Estate Design Guide, requires an attention to detail and focus on delivering a high-quality service. Recognising the heritage of our estate is important to us and our customers so working with residents to maintain their homes, and BVT to successfully manage our wider estate is key, whilst also being open and creative to find solutions to the ever increasing challenges we face.

We have a portfolio that includes freehold, leasehold and socially rented homes and are also responsible for a number of green open spaces, woodlands and community facilities. As the Estate Officer you will be working and learning in a fast paced environment, including providing some advice and support to our colleagues across BVT, that will expose you to a diverse range of activities that will advance your experience, skills and develop your career.

You will be part of a team responsible for the management of our Lawley estate, including ensuring that property alterations are managed effectively and efficiently and in line with the home owners transfer documents and Design Guide that are in place. This role will see you manage property records, management of property alterations and estate management and working with customers to ensure we are delivering excellent services. As a key member of the Estates and Stewardship Team, you will be responsible for supporting the delivery of a highly regarded service with the opportunity to shape these services and continue the legacy of one of the country’s longest established stewardship models.

Candidate Profile

  • You will have a good level of education and experience in this area,
  • You will have demonstrable experience of working within a resident/customer focussed service.
  • You will be values driven and focused on delivering great services, be empathetic and adept at communicating with stakeholders.
  • Have strong planning and organisation skills with excellent attention to detail.
  • Can work independently and as part of a team.
  • You will be self-motivated and have a willingness to learn.

At BVT we offer a comprehensive reward and benefits package to assist and support employees with everyday healthcare costs, savings towards leisure activities and planning for retirement.

These include:

  • Basic 32 days holiday (29 days basic, 3 days at Christmas) plus 8 statutory days.
  • Flexible Working.
  • A competitive employer contributed pension scheme of 10%
  • Healthcare scheme which is free to all employees offering cashback towards optical, dental, therapy treatments, consultations and scans together with counselling sessions and a 24 hour helpline
  • Savings on leisure activities with Trust Treats, offering discounted products and services both online and on the high street. You can make savings on your everyday shopping, holidays and insurance.
  • Enhanced maternity, paternity, adoption and shared parental leave.
  • Extensive support towards learning and development ensuring that all staff are offered opportunities to develop their skills and careers.
  • Life assurance 4x annual salary.

Meet BVT – who we are and what do we do?

Creating and sustaining communities where people can thrive is our mission and is based on the principles and legacy of our founder, George Cadbury. We are inspired by his legacy, but not afraid to be bold and innovative to meet the needs of people today and in the future. We provide a diverse and comprehensive range of services to communities in Birmingham and Telford. We own and manage some 8,000 properties, and have significant estate management, commercial and agricultural portfolios.

If you require reasonable adjustments and/or support in completing our application process, please contact the HR team by calling on or email . If you are having issues with the website and accessing the application form, please also use the same contact details.

Closing date: 12 th August 2024

Interview dates: 21 st or 23 rd August 2024

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