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Part-time Corporate Receptionist/facilities

4 months ago

Skipton North Yorkshire, United Kingdom The Coniston Hotel Country Estate & Spa Full time €11

Branch: The Coniston Hotel Country Estate Spa
Location: The Coniston Hotel Country Estate Spa, Skipton
45 per hour plus tips
Contract type: Permanent
Hours: Part Time
Must have valid UK Driving Licence and vehicle to commute due to hours and location

Shift Pattern - 06.Pay increase following successful probationary period
30 Minute Paid Breaks
28 days annual leave (including Bank Holidays), increasing with service - we value and celebrate long service.
NEST pension scheme for all eligible employees.
FREE Hospitality Action Employee Assistance Programme for all employees providing a range of specialist support services.
Ongoing development, training and opportunities to progress.
Gratuities and service charge paid on a monthly basis (up to £2,500.Regular rewards and recognition with monthly, annual and long service awards.
Preferential membership fees for our award-winning Nàdarra Spa.
20% discount for Spa Treatments (on the same day), 10% discount on Gift Shop Spa Retail (excluding sale items), Food Beverage and Hotel Celebrations (excluding weddings), as well as £75.Uniform provided for guest-facing roles.
FREE on-site parking.

Enhancing the customer experience by supporting the Spa Reception Memebership Manager at all times with ideas about how to continuously improve the service we deliver. Reporting to: Spa Reception Membership Manager Spa General Manager

Hourly rate: £11.45 per hour (plus tips)

Know treatments, services, and promotions thoroughly.
Report unusual occurrences immediately.
Demonstrate shift flexibility.

FINANCIAL/COMMERCIAL:

Enforce cancellation policies and charge treatments accurately.
Attend induction and company training.
Adhere to leave SOPs and attend training sessions.
Maintain compliance with dress code and hygiene standards.

Ensure data integrity of IT systems.

HEALTH SAFETY/LEGAL:

Flexible approach to working hours as business needs dictate
A good level of computer literacy (outlook, word, PowerPoint and excel)
At all times portray a professional image by wearing the uniform provided
The Coniston Hotel Country Estate Spa is an award-winning destination hotel near Skipton on the edge of the Yorkshire Dales.

Over the past 50 years our 1,400 acre estate has gone from strength-to-strength and now boasts 70 bedrooms, two luxury self-catering cottages, The View Restaurant, Macleod’s Bar and a Five-Bubble rated spa, as well as an array of on-site activities such as clay pigeon shooting, 4x4 off-roading, archery, fishing, e-biking and walking.

The vast range of activities, combined with flexible function spaces, makes The Coniston a popular choice with corporates, attracting off-site meetings and team building sessions from clients across the UK and abroad.

We are also recognised as a leading wedding and private events venue in our region, with a tailor-made offering from an intimate barn ceremony to a magnificent marquee reception, as well as a range of picture perfect outside locations.

We prides ourselves on delivering exceptional customer service and take great pleasure in building relationships with guests.