Material Planner

2 weeks ago

Hinckley amp Bosworth Leicestershire, United Kingdom Aston Carter Full time

Description: Job Title: Material Planner/Customer Support Analyst Contract: Temporary Position Location: Desford – Hybrid working. The role is to deliver & enhance customer satisfaction by assisting customers with orders/queries and the timely receipt of product whilst also driving incremental sales with the assigned customer base. To strive to achieve maximum customer service, minimum inventory investment and efficient material flow to increase availability and provide assurance of supply for our customers, whilst keeping premium freight to a minimum spend. Providing technical information, entering, and expediting orders whilst handling customer problems with professionalism and efficiency to deliver an exceptional Customer Experience and constantly providing assurance of supply through efficient material flow. This role is analytical and requires a problem-solving mindset with the drive to serve our customers and exceed expectations. Whilst also building and maintaining strong professional relationships with our key partners globally. Job Duties/Responsibilities may include, but are not limited to:

  • Common Goal Agreements with Customers determining action plans for improvements.
  • Acting as the Businesses initial interface with the Customer ensuring relationships are developed and queries resolved with pace.
  • Accountability for Managing Customer Orders
  • Establishes priority of material needs, expedites and de-expedites as required
  • Collaboration with customers via phone/email/Teams and online tools.
  • Accountability for identifying and resolving future risk for customers production.
  • Management of Outbound Premium Freight/reduction in costs
  • Backorder Management
  • Project Support
  • Ownership of any root cause and corrective action analysis required.
  • Determines alternative supply methods due to factory operational/supplier constraints/material deviations.
  • Ability to analyse business conditions and situations and to proactively minimalize disruption to daily requirements.
  • Regular meetings with customers and global peers.
Skills & Capabilities
  • Ability to thrive under pressure, in a fast-paced work environment with high expectations
  • Works well in a team dynamic but also as an individual contributor
  • Interpersonal & Relationship Building
  • Collaborates & Connects with Others well
  • Organizational, Time Management & Prioritization skills
  • Analytical Problem Solver & Root Cause Analysis
  • Proficient user in Excel
Skills: Sap Materials planning Planner MRP manufacturing engineering Job Title: Material Planner Location: Desford, UK Job Type: Contract Trading as Aston Carter. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. Aston Carter is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at removed)/en-gb/privacy-notices. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to removed)/en-gb/privacy-notices. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield

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