Operational Support Manager

2 weeks ago


Braintree Essex, United Kingdom LKA Recruitment Full time

Operations Support Manager (temp) - Braintree
Temporary (3 months),Full Time
£75 per hour
Operations Support Manager on a temporary basis for an initial period of 3 months.
We have an exciting opportunity for an Operations Support Manager to join our Operations team on a temporary basis.
The main focus of this role is to support the Strategy and Business Support Manager with development and delivery of Strategy and Business Support services within Operations, as well as helping them build and nurture partnerships with other organisations and deputise at partnership meetings. You will also be required to manage and provide support and guidance to the following teams within Operations - Business Support, Waste Minimisation and Sustainability and Systems.
To manage and support Supervisors and Officers in the smooth running and development of their teams and workload. This will include regular team meetings, 1:1's with staff and working closely to achieve service related goals.
To promote and implement support and guidance by working with colleagues to identify and deliver new initiatives which support the Council's vision. Ensure that project teams are focused on the need to deliver solutions that satisfy or exceed business expectations and may require 'out of the box' thinking to deliver truly innovative working methods that will make a difference.
Ensure compliance with, and the timely completion of, legal processes and compliance with corporate policies and procedures.
To be responsible and accountable for the waste minimisation and recycling, and the infrastructure/assets functions within the service. This will include service planning and implementation, management of the governance process, and preparation of management information / reports to Senior Management Team (SMT), Management Board and Members.
To be responsible and accountable for the Business Support team to ensure all relevant legislation and processes are being adhered to and to streamline processes where necessary.
To take a lead role in managing the project updates to the corporate project monitoring system, Pentana, in a timely manner.
To take responsible for preparing performance reports to present to SMT.
To take the lead on statistical and process benchmarking and soft market testing of services to enable meaningful comparisons to be made against other service providers in terms of both costs and performance.
Undertake staff performance reviews, sickness absence interviews, disciplinary and capability investigations and including formal presentations to panels.
Develop and approach Equal Opportunities in terms of both service delivery and employment in accordance with the Councils policies and procedures.
Strong presentation skills and able to project the appropriate image in all situations.
Knowledge of the local government sector and challenges it faces.
Excellent people management skills, to foster and build positive relationships between colleagues in various functions within Operations and colleagues in other services/directorates.
Demonstrates a high commitment to equality, diversity and wellbeing through active promotion of these agendas.
Experience of working in the waste related industry either in a public sector organisation or an organisation that provides services to the public sector.
Evidence of a commitment to further accredited professional development.
Strong evidence of adoption and use of digital technology.
Flexible working
* Free parking
* Staff recognition schemes
* Employee assistance programme #J-18808-Ljbffr



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