Customer Service Manager
2 weeks ago
Reed are currently working exclusively with a client recruiting for a Customer Services Manager.
A unique opportunity has arisen to join a dynamic team of technology disruptors at the beginning of another exciting growth phase. The company is responsible for creating cloud-based software and online tools to simplify shipping, consolidate complicatedlogistics processes and streamline e-commerce. The business has seen controlled growth, exceeding industry standards and now requires a leader to assist in accelerating that growth by liaising between the Directors and the Operations Team.
**Salary: £30k-£35k (dependant on experience)**
**Hours: Mon-Fri (40 hours per week)**
If you are an experienced Team Leader/ Manager, this would be a very exciting and rewarding role. The focus will be mostly operational, while also working very closely with the Managing Director and opportunities to progress.
Duties to include;
- Delegate and monitor specific and day-to-day tasks to our in-house and remote teams.
- Relay training and regulatory updates to the Operations team.
- Resolve customer queries and escalations.
- Liaise with service partners, suppliers, and the directors to resolve operational issues.
- Identify and feedback possible improvements to current systems and processes.
- Assist with the completion of quarterly and annual appraisals for the operations team.
- Be prepared to assist in other projects or departments to further the goals of the business.
Skills and requirements;
- Logistics background (ideal not essential)
- Outstanding written communication skills
- Exceptional customer service skills with a proven track record in conflict resolution.
- A good knowledge of MS Office, especially; Outlook, Word, and Excel.
-
Customer Service Manager
4 days ago
Braintree, United Kingdom STAHLS' UK Full timeCustomer Service Manager - STAHLS' UKCheck you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Based in Braintree on site Be part of the world’s most dynamic heat print technology company. Leading the way in garment decorating since 1932. Stahls’ are a respected partner of FC Barcelona, the...
-
Customer Service Manager
4 days ago
Braintree, United Kingdom STAHLS' UK Full timeCustomer Service Manager - STAHLS' UK Based in Braintree on site Be part of the world’s most dynamic heat print technology company. Leading the way in garment decorating since 1932. Stahls’ are a respected partner of FC Barcelona, the NFL, NBA, and many more. We are passionate about helping garment decorators and brands of all sizes. At Stahls’ you...
-
Customer Service Manager
3 days ago
Braintree, United Kingdom STAHLS' UK Full timeCustomer Service Manager - STAHLS' UK Based in Braintree on site Be part of the world’s most dynamic heat print technology company. Leading the way in garment decorating since 1932. Stahls’ are a respected partner of FC Barcelona, the NFL, NBA, and many more. We are passionate about helping garment decorators and brands of all sizes. At Stahls’ you...
-
Customer Service Advisor
2 days ago
Braintree, United Kingdom Market 36 Recruitment Ltd Full timeMarket 36 Recruitment are currently recruiting for a Customer Service Advisor for our client based in Braintree on a permanent basis. **Roles & Responsibilities**: - Responsible for day-to-day management of customer requests - Onboarding new customers in partnership with our Account Management team - Providing customers with service status updates and...
-
Customer Service Representative
7 days ago
Braintree, United Kingdom Safran Aerosystems Services Full timeJob Description As part of our repairs customer service team you will be working as part of a team to provide high levels of customer service to ensure customer satisfaction at all times. You'll be working closely with our customers over the phone and via email to provide them with product and service information at all stages of the repair process...
-
Customer Service Executive
4 weeks ago
Braintree, United Kingdom Argo Aviation International Ltd Full timeCustomer Services Executive We are looking for an enthusiastic and proactive candidate who loves working with clients and customers. You will be an engaging and positive individual, who builds excellent working relationships and enjoys solving problems. This is a busy and varied role which will keep you challenged and motivated. Your day will include lots...
-
Customer Service Executive
1 month ago
Braintree, United Kingdom Argo Aviation International Ltd Full timeCustomer Services ExecutiveWe are looking for an enthusiastic and proactive candidate who loves working with clients and customers. You will be an engaging and positive individual, who builds excellent working relationships and enjoys solving problems. This is a busy and varied role which will keep you challenged and motivated. Your day will include lots of...
-
Customer Service Specialist
1 week ago
Braintree, United Kingdom Reed Business Support Full timeReed are currently working exclusively with a client based in Braintree town centre, who are recruiting for a Customer Services Specialist. A unique opportunity has arisen to join a dynamic team of technology disruptors at the beginning of another exciting growth phase. The company is responsible for creating and providing cloud-based software, online...
-
Customer Service Administrator
6 days ago
Braintree, United Kingdom Lasered Components Full time**Job description** **The role** - Create quotes for all requirements from single samples to complex multiple part orders in an array of materials. - Draw and clean up existing technical drawings, full training is given - Clarify the customer's needs and expectations, responding to queries and offer advice based on experience where appropriate to ensure an...
-
Customer Service Advisor
1 month ago
Braintree, United Kingdom Tiger Supplies Ltd Full timeDue to continued company growth, we are currently looking to expand our Customer Services Team. **As a Customer Service Advisor your main responsibilities will be**: - Processing orders and quotes - Dealing with a high-volume of incoming calls - Providing excellent customer service **You should be able to**: - Work in a fast-paced, busy Sales Office...
-
Customer Service Assistant
5 days ago
Braintree, United Kingdom GRIDSERVE Full timeJob Title: GRIDSERVE® **Guru** Based at: Braintree Electric Forecourt® Position reports to**:General Manager** Role overview: You will assist with onsite day to day activities working in collaboration to deliver exceptional standards, awesome customer experience, and commercial optimisation with a genuine commitment to making people happy - guest and...
-
Customer Services Assistant
3 days ago
Braintree, United Kingdom Essex County Council Full timeCustomer Services Assistant Permanent, Full Time and Part Time Up to £23,344 per annum (FTE) Location: Chelmsford and surrounding areas Working Style: Come and join us in Libraries where we’re starting to reimagine what our libraries are going to be and help our present and future customers have the best experience possible. We are...
-
Customer Service Advisor
3 days ago
Braintree, United Kingdom WE Talent Full timeWE Talent is currently supporting an exciting business in Braintree with their search for Customer Service Advisors to join their experienced team. This position is working at the companies modern premises, and provides training and ongoing career support. Our client is looking for people that have a drive to support their customers and always striving for...
-
Customer Service Representative
2 days ago
Braintree, United Kingdom Just Recruitment Group Full timeThe Just Recruitment Group is currently recruiting for a Customer Service Representative for their client based in Braintree, Essex. As part of the customer service tram, you will be working as part of a team to provide high levels of customer service to ensure customer satisfaction at all times. You will be the first point of contact for customers and...
-
Customer Service Representative
2 days ago
Braintree, United Kingdom Just Recruitment Group Full timeThe Just Recruitment Group is currently recruiting for a Customer Service Representative for their client based in Braintree, Essex.As part of the customer service tram, you will be working as part of a team to provide high levels of customer service to ensure customer satisfaction at all times.You will be the first point of contact for customers and will...
-
Customer Service Representative
3 days ago
Braintree, United Kingdom Just Recruitment Group Full timeThe Just Recruitment Group is currently recruiting for a Customer Service Representative for their client based in Braintree, Essex.As part of the customer service tram, you will be working as part of a team to provide high levels of customer service to ensure customer satisfaction at all times.You will be the first point of contact for customers and will...
-
Customer Service Advisor
3 days ago
Braintree, United Kingdom WE Talent Full timeWE Talent is currently supporting an exciting business in Braintree with their search for Customer Service Advisors to join their experienced team.This position is working at the companies modern premises, and provides training and ongoing career support.Our client is looking for people that have a drive to support their customers and always striving for...
-
Customer Service Advisor
5 days ago
Braintree, United Kingdom Hiring Wizard Full timeBraintree District Council have an exciting opportunity for a Customer Service Advisor to join the team. Location: Braintree, Essex **Salary**: £22,580 to £25,646 per annum **Job Type**: Full time, permanent Customer Service Advisor - The Role: We have an exciting opportunity for a Customer Advisor to join our Customer Services Team, covering the hours...
-
Customer Service Administrator
7 days ago
Braintree, United Kingdom Huntress Full timeCustomer Service Administrator - Part-time We are recruiting for our client on the outskirts of Braintree (in Great Notley) who are seeking a part-time Customer Service Administrator to begin ASAP on a temporary ongoing basis with the chance of a permanent position. Duties will include:Processing customer orders and making necessary amendmentsSending...
-
Customer Services Advisor
7 days ago
Braintree, United Kingdom Eastlight Community Homes Full timeAre you someone with enthusiasm and belief in providing excellent customer service?Someone who can thrive in a busy environment where their can-do attitude and vast knowledge of the business deliver outstanding results for customers every time.If so, we are looking for Five people to join our frontline Customer Service teams as an advisor on a Full Time,...