Sales and Project Coordinator
2 weeks ago
At TUI, we never stop looking ahead, seeking new ways to delight our customers and grow our business. We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience. TUI is in the process of transforming from several market-based website selling platforms and inventory systems into one group system (OSP/TRIPS). The Sales stream of work is focussed on our selling systems.
We are looking for a highly experienced Project Manager to work with our Product teams (business and technology) to ensure the effective and successful delivery of projects that deliver this transformation. In a nutshell you will lead the sales project planning across our holiday products and core customer capabilities, proactively monitoring progress, highlighting and resolving issues and initiating appropriate corrective action wherever necessary. You will act as a visible lead at project level, engaging with the teams and stakeholders and providing concise, objective and insightful communications to all colleagues and sponsors involved in the programme.
Please note the application closing date is Sunday 12th May
Manage the successful planning of people, process and technology tasks that support a programme of sales transformation activities associated with various strategic programmes e.g. You will support the programme manager in the production of key status updates to all levels of stakeholder and core project disciplines.
Planning: Lead appropriate planning processes across all areas of eCommerce, to identify and manage required changes across people, process, and technology. Quality assurance: Provide quality assurance across the programme projects, identifying and resolving potential process weaknesses, required changes and ensuring key processes (e.g. product management, end-to-end testing, issue management) are consistent across projects & fit for purpose.
Working with all areas of eCommerce and technology identify and manage the key project dependencies that are required to deliver our capabilities, work with relevant counterparts to ensure dependencies are delivered to plan and don’t jeopardise committed business benefits
Risks & issues: proactive ownership of project relevant risks and issues, not just documenting and tracking, but actively working through options to resolve and mitigations. define a programme level communication plan, relaunch the One Selling Platform Programme, build excitement and engagement across our wider stakeholder community and celebrate our successes. Stakeholder management: engage on a regular basis with the programme/project sponsors and stakeholders and ensure broad awareness, engagement and communication.
At least 5 years of experience of leading digital transformation projects in complex multinational organisations.
Tech savvy, ideally with experience of digital selling platforms.
First-hand experience and knowledge of project delivery methodologies (Agile, Waterfall, etc.) with formal Project Delivery Accreditations (such as Prince2, MSP, APM, etc.)
Ability to think commercially and strategically – quickly assess and quantify short- and long-term impact of changes, deal with ambiguity and uncertainty and be able to evaluate options to meet business expectations and provide maximum value
Highly experienced in communicating high level concepts to senior stakeholders whilst also being able to delve into the detail of complex changes when required. Highly experienced in storytelling using PowerPoint, with ability to summarise complex information for senior audiences.
Ability to build successful teams, typically without direct line management responsibility.
Demonstrable experience of building consensus around change, influencing multiple stakeholders and managing conflicting agendas.
Extensive experience of Office 365 applications with emphasis on Excel and PowerPoint
Fluent in English, ability in other languages desirable but not essential (German, French & Dutch).
We stand for intercultural cooperation and offer the opportunity to work in international projects and teams.
Mobile working, flexible working hours and working from abroad: Health and Wellbeing support in five key areas – Health, Social, Community, Career and Financial
Development and career opportunities: We offer a wide range of digital training and international career opportunities.
Additional benefits relevant to the local market that you’ll be based in
We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA
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