Technical Expert

1 month ago

Harlow Essex, United Kingdom AutoProtect Full time

The Claims Manheim team are looking for a Technical Claims Advisor to guide Manheim Buyers through the relevant claims process, giving accurate advice regarding suitable repairers and relevant liabilities.
You would be qualifying claims and ensuring an accurate and speedy claims resolution giving regard to both AutoProtect and Manheim company procedures, insured liabilities and customer sensitivities relating to the Manheim SureCheck Administration Scheme.

This role will be based in our Harlow Office. The working pattern will be Monday-Friday, 9am-5:30pm, 38.8 hours per week and you will be required to work 1 in 3 Saturdays.

Provide accurate claims advice across a variety of Manheim SureCheck products.
Resolve claims across a variety of platforms, App, Online, telephone, and email.
Good planning and organising skills with the ability to prioritise
Proficient in using Microsoft 365 including Word and Outlook

Experience in insurance product administration and claim resolution


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