IT 2nd line support
3 weeks ago
German speaking 2nd line Technical Support
Hybrid working ***
Please visit the French Selection UK website, vacancies section, search job reference: Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
Our client is a well-established provider in the scientific field.
To provide technical networking support, fault diagnosis and resolutions.
To provide remote troubleshooting and resolution of software and network errors
To complete data migrations after upgrades
To provide troubleshooting of network issues and log cases following SLA
To manage and resolve complex networking issues escalated from 1st line colleagues
To carry out remote diagnosis and escalate advanced issues to 3rd line colleagues
To remotely assist customers with the installation of new or upgraded software
Fluency in German (written and spoken) is essential
Previous experience in technical support in Networking, Hardware and Software
Previous experience in Windows OS, MS Access and SQL databases
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
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