Experience Designer- Researcher

1 month ago


London, United Kingdom Hitachi Solutions Asia Pacific Pte. Ltd. Full time

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies.
Our capabilities include Microsoft Dynamics 365, Power Platform and Azure, Application Modernisation, Modern Data Platform, Performance & Analytics, Fraud and Error, Grants, User Centred Design, Accessibility and Agile DevOps.
Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.
Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer’s offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi.
We are growing our User-Centred Design consulting team and are looking for a Senior User Researcher to join us on our exciting journey and be part of the Hitachi Solutions family. You’ll have an opportunity to shape Hitachi’s user research community and support us in delivering digital products and services for our clients in both public and private sectors.
Supporting the growth and development of the User Centred Design function
Leading the planning, design and execution of user research for complex projects and/or programmes of work
Conducting a range of research methods to understand user needs and behaviours, including contextual interviews, usability testing and surveys
Supporting delivery teams to deliver accessible and inclusive digital products and services by doing research with diverse users, including participants with access needs and low digital skills
Leading the collaborative analysis of research data – turning user research findings into actionable insights that influence the design and development of products and services
Identifying, mitigating, and escalating risks to conducting research
Sharing research insights and examples of best practice with user researchers across Hitachi
As an experienced Senior User Researcher, you have…
Applying design thinking frameworks such as Double Diamond or government agile delivery phases
Conducting research with diverse users to help teams deliver accessible and inclusive products and services
Communicating research insights to drive changes in service and product design, and informs policy and organisational strategy
Establishing an effective user-centred design culture in a team or organisation
Demonstrating the value of user-centred design to stakeholders and convincing them about the benefits of taking an evidence-based approach
Working in multidisciplinary agile teams and advocating for best practices in challenging and fast-paced environments
Diversity and Inclusion at Hitachi Solutions
Diversity is the wellspring of our innovation, and we believe that creativity is fuelled by inclusivity. Hitachi strives to create an environment not only where genders, races, cultures, sexual orientations, and identities can work together, but where the beliefs and views of those participating feel equally represented. For more information please refer to our Privacy Policy located at
com domain email address and/or via our SmartRecruiters (Applicant Tracking System) notification@smartrecruiters.If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.
#



  • London, United Kingdom Jas Gujral Full time

    Senior UX Researcher – Holborn London Our Client are design thinkers solving business challenges with mission critical digital solutions that weave technology and human experiences into meaningful and economic outcomes. A global team and part of a larger digital engineering company providing service to different sectors. Currently, looking to recruit...


  • London, United Kingdom Stealth iT Recruitment Full time

    Permanent role! On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. Our client is passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Work closely with Product Managers, Designers, developers,...


  • London, United Kingdom Stealth iT Recruitment Full time

    Permanent role! On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. Our client is passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Work closely with Product Managers, Designers, developers,...


  • London, United Kingdom Pearson Full time

    Exciting Opportunity for a Senior User Researcher at Mondly by Pearson! Did you know Pearson is one of the 10 most innovative Ed-tech companies of 2022? More than 160 million users worldwide trust Pearson products and services. Our integrated portfolio of products is becoming increasingly digital to meet their evolving learning needs, helping us support...


  • London, United Kingdom Locai Full time

    Locai is an AI-first company that … is looking for a talented ux researcher to join the product design team. Qualified candidates will be natural problem solvers, highly skilled in a range of research methods, with demonstrable experience turning research findings into actionable recommendations that drive user-centered design and product outcomes. You...


  • London, United Kingdom Aquent UK Full time

    Job Title: Senior UX Researcher Client Location: Central London - Hybrid (3 days on-site) 56 p/h - 40hrs a week (PAYE) Hours: Full-time As a UX Researcher, you will own outcomes for one mature project, complex program, or emerging area by setting and communicating product direction and priorities for a small number of collaborators. You will identify...


  • London, United Kingdom Locai Full time

    Job Description Locai is an AI-first company that … is looking for a talented ux researcher to join the product design team. Qualified candidates will be natural problem solvers, highly skilled in a range of research methods, with demonstrable experience turning research findings into actionable recommendations that drive user-centered design and product...


  • London, United Kingdom 3Search Full time

    BRAND NEW SENIOR HIRE - FAST-SCALING CHALLENGER BANK This business is constantly evolving, trying to figure out ways to constantly improve the service they offer their customers. With new products in the offing and ongoing enhancements to the existing proposition, they're now at a stage in their journey where they can bring in a dedicated specialist to...


  • London, United Kingdom Propel Full time

    Mid/Senior User Researcher - £60-80,000. 2 days per week into London office. I'm currently working with a fintech who are on a social mission. If you're a UX Researcher and want to be part of a brilliant team who genuinely care about what they do, then please apply or reach out with your CV. 4+ years experience undertaking user research projects ~...


  • London, United Kingdom Propel Full time

    Job Description Mid/Senior User Researcher - £60-80,000. 2 days per week into London office. I'm currently working with a fintech who are on a social mission. If you're a UX Researcher and want to be part of a brilliant team who genuinely care about what they do, then please apply or reach out with your CV. 4+ years experience undertaking user...


  • London, United Kingdom Flo Health Full time

    As the senior UX Researcher at Flo, you will be playing a critical role in discovering user needs for an entirely new audience in new big projects, testing fully functional MVP versions with real users, and checking product hypotheses in the pre-launch stages. Your Experience Must have: ~5+ years of hands-on UX research experience in a fast-paced...


  • London, United Kingdom Myunidays Limited Full time

    this role is open to remote working within the UK. Successful candidates will be required to travel to their closest UNiDAYS campus (London or Nottingham) on occasion. At UNiDAYS, we are on a mission to support, enable and inspire young people to be their best selves. As a Senior UX Researcher, you'll play a pivotal role in advancing this mission as a key...


  • London, United Kingdom Uiuxtrend Full time

    We are looking for an experienced mixed methods researcher with deep experience in quant methodologies as well as both UX and market research to join our Insights team. As an insights expert, you will be responsible for helping define and drive the future of our products. You will understand key trends in the HR space, reveal unmet needs, customers’...


  • London, United Kingdom Hanover Recruitment Full time

    Are you an experienced Lead User Researcher looking for your next Public Sector contract? Join a large, dynamic UK Government department where you'll be responsible for conducting qualitative and quantitative research to uncover user insights, behaviors, and motivations. You will collaborate closely with cross-functional teams including designers, product...


  • London, United Kingdom Flo Health Full time

    As the Lead UX Researcher at Flo, you will have a dual role, combining hands-on research activities and team leadership responsibilities. You'll be at the forefront of research in a product stream, playing a critical role in both guiding research directions and nurturing a strong, collaborative team culture. Your Experience Must have: ~7+ years of...


  • London, United Kingdom Propel Full time

    Mid/Senior User Researcher - £60-80,000.2 days per week into London office. I'm currently working with a fintech who are on a social mission.If you're a UX Researcher and want to be part of a brilliant team who genuinely care about what they do, then please apply or reach out with your CV. This role does not require a finance background, but research...


  • London, United Kingdom Propel Full time

    Mid/Senior User Researcher - £60-80,000.2 days per week into London office. I'm currently working with a fintech who are on a social mission.If you're a UX Researcher and want to be part of a brilliant team who genuinely care about what they do, then please apply or reach out with your CV. This role does not require a finance background, but research...


  • London, United Kingdom Propel Full time

    Mid/Senior User Researcher - £60-80,000. 2 days per week into London office. I'm currently working with a fintech who are on a social mission. If you're a UX Researcher and want to be part of a brilliant team who genuinely care about what they do, then please apply or reach out with your CV. This role does not require a finance background, but...


  • London, United Kingdom Propel Full time

    Job Description Mid/Senior User Researcher - £60-80,000. 2 days per week into London office. I'm currently working with a fintech who are on a social mission. If you're a UX Researcher and want to be part of a brilliant team who genuinely care about what they do, then please apply or reach out with your CV. This role does not require a finance...


  • London, United Kingdom 3Search Full time

    BRAND NEW SENIOR HIRE - FAST-SCALING CHALLENGER BANK This business is constantly evolving, trying to figure out ways to constantly improve the service they offer their customers. With new products in the offing and ongoing enhancements to the existing proposition, they're now at a stage in their journey where they can bring in a dedicated specialist to...