Experience Designer- Researcher

3 weeks ago


London, United Kingdom Stealth iT Recruitment Full time

Permanent role
On behalf of our client, a leading and global IT consultancy, we are looking for User Researchers to work for them on permanent basis. Our client is passionate about user centred design, critical thinking, problem solving and designing and building digital services and products.

Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users.
Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies.
Use quantitative methods such as surveys to identify actionable insights and collaborate with the analytics team to enhance qualitative insights.
Consider the end-to-end user journey and external factors that may impact the user experience including business, policy, and technical constraints.
Communicate research findings and involve your team in analysis and synthesis to develop empathy with the users and enable evidence-based design decisions.
Help to embed user-centred design and user research best practices into teams and the wider business.
Experience across multiple phases of a product or service lifecycle, from discovery and exploration through to design and delivery.
Experience working with Government Digital Service (GDS) service standards, using GDS design principles
Experience working in multi-disciplinary, agile teams where you’ve led the user research and influenced the design of a product or service through the insights you’ve gathered.



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