Technical Service Engineer

3 weeks ago

Finchampstead Berkshire, United Kingdom Airinmar Full time

We have an exciting opportunity for a Technical Services Engineer based at our Finchampstead site. This is a Full Time Permanent Position. The role activities will include:

  • Reducing cost of aircraft equipment repair through Value Engineering and Warranty Management.
  • Assessing repair quotations for accuracy and identifying opportunities for cost reduction through rework options, correct material classification and use of used serviceable equipment.
  • Assessing warranty rejections and liaising with suppliers in order to seek clarification when decisions are unjustified .
  • Analysing repair records and producing periodic governance and performance reports .
  • Performing market research to identify cost effective component repair options .
  • Working with other teams to support Cost Reduction Programmes .
  • Building and maintaining strong working relationships with other Airinmar departments, customers and suppliers .
  • Applying continuous improvement to develop Airinmar’s processes, procedures and systems in order to improve the department’s overall efficiency and ability to meet the needs of the customer

Departmental Function

To maximise Airinmar’s revenues and their customers ROI through savings associated with Value Engineering, Warranty Management, Consultancy, PBH O&A policing, Sourcing, Guarantee Management and other value stream activities.

Contact suppliers in order to seek clarification of workscope/pricing/warranty and challenge when a decision is unjustified.

Record VE/WTY outcomes in the respective systems.

Enforce contractual terms and recover associated benefits.

Manage contract TAT remedies, including those enshrined within the Airbus SSC and Boeing PSAA.

Be the go-to department for engineering/technical issues and provide subject matter expertise to other Airinmar departments.

Assist Sales & Business Development with designing strategic programmes for customer cost reduction and gainshare revenue generation.

Meet Airinmar’s requirements relating to Technical Services obligations contained within customer/Airinmar Contracts, SOWs and MOUs.

Apply continuous improvement to develop Airinmar’s processes, procedures and systems in order to improve the department’s overall efficiency and ability to meet the needs of the customer.

Apply continuous improvement to develop new cost reduction mechanisms to maintain Airinmar’s competitiveness.

Responsibilities

  • Evaluate and review repair quotations to ensure cost are fair and equitable e.g. contract enforcement, warranty optimisation, tactical cost reduction/avoidance opportunities.
  • Identify opportunities for cost of ownership reduction e.g. alternative placement, special projects
  • Reporting of saving performance.
  • Achieving or exceeding contractual customer requirements.
  • Work as part of a team in the Value Engineering function and wider Customer Support and Supplier Management teams.
  • Identifying areas of opportunity in process, customer service and Return on Investment.
  • Review and analyse warranty rejections and quotations raising an Engineering Request Form
  • Review and analyse rogue units, NFF and Defect on Arrival events.
  • Monitor and identify opportunities for reliability management and complete reliability reports

Qualifications

HNC/HND or Degree in an Engineering discipline is desirable.

Strong analytical skills with a focused and methodical approach to managing work.

A strong team worker who focuses on the success of a team as a whole; with excellent interpersonal skills, clear communication and ability to negotiate effectively.

Confident in using own initiative, adept at problem solving, willing to learn

Able to prioritise and make decisions whilst balancing results with workload and applying appropriate attention to detail

Have an understanding of Information Security practices and is able to attain and maintain competency in those as prescribed by Airinmar’s policies.

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