Service Management Co Ordinator
3 weeks ago
Science Services Manager
to join one of the world's leading research Institutes at a crucial time in its evolution, and play a definitive role in shaping it for the future. full-time, permanent basis
,
competitive salary of £60,000 per annum.
Science Services Manager role:
Science Services brings together a range of specialist functions, which provide support to around a thousand research scientists. Every week the Glasswash and Media Preparation teams clean and sterilise thousands of items of scientific glassware and formulate numerous research reagents, including culture media, buffers, microbiological plates and drosophila diet. The Fly Facility provides fly husbandry and support for fly research, including a range of technical support services.
We are looking for a motivated individual to lead these services, review, develop and maintain robust operational processes and effective testing & validation systems to ensure the quality of products used in research.
You will also be responsible for the safety of all staff working in your area, facility housekeeping and the appropriate management of Crick budgets and resources.
This role involves considerable communication with scientists, technical staff and other support services at all levels within the organisation.
Responsibilities of our Science Services Manager:
Reviewing all operational processes to ensure streamlined and efficient service delivery
Maintaining effective quality control functions, to guarantee the traceability and quality of all products we supply and deal with any contamination issues
Conducting appropriate chemical and microbiological analyses
Setting and reporting on key performance indicators
Investigating and rectifying any issues that arise during production (Root Cause Analysis)
Promoting the services to users throughout the organisation
Monitoring customer satisfaction and addressing any concerns directly with end users
Identifying skill gaps, training and motivating staff
Providing continuous improvement of service delivery, through awareness of innovations in process and technology
Working with users of the Fly Facility to identify improvements and potential additions to the service provided
Ensuring Health and Safety Policies and Procedures are followed and ensure high standards of housekeeping at all times
Skills and experience we are looking for in our Science Services Manager:
Relevant degree or experience in a life science or chemistry-based discipline
Significant experience in laboratory management and reagent production, gained in a laboratory environment
Significant experience of conducting chemical and / or microbiological testing
Knowledge and experience of process analysis and good documentation practices
Familiarity with laboratory sterilisation and water processing equipment
Ability to communicate well, both verbally and in writing, with internal clients
Commitment to continuous improvement of service delivery
Project management skills gained via a recognised qualification or through experience
Awareness of ISO 9001 Quality Management
Experience of preparing SOPs and risk assessments
Financial management skills
Ability to deliver relevant in-house training
Knowledge of Drosophila husbandry and research
Science Services Manager , please click ‘apply' today, we'd love to hear from you
All offers of employment are subject to successful security screening and continuous eligibility to work in the United Kingdom.
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